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Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Permission for Show/Hide Charge Descriptions

Customer would like a permission added around being able to Hide Charge / Credit Descriptions. Schools share the same IKNOver the years Descriptions have been exposed to all or multiple schools.Users with access to Charge / Credit Descriptions are...
Beth Carlin 2 months ago in Procare Desktop / Internal Facing 1 In Review

Enhancement to IKS extra / LIB

The underlying issue is that the customer uses IKS in order to import registrations into Myprocare, but when they do so all of the imports arrive with the same time/date, so they are unable to prioritize the registrations in the order they were re...
Jesse Hartman 3 months ago in Procare Desktop / Internal Facing 1 In Review

non-System Supervisor permission enhancements

Customer would like the ability to give non-System Supervisors a permission that allows access to individual school settings found under Configuration > System > Locations & Users Another related issue for them is that user groups access...
Jesse Hartman 6 months ago in Procare Desktop / Enterprise Support 0 In Review

Allow Desktop to Surcharge a Percentage and a Flat Amount

Both Procare Online and SchoolcareWorks allow customers to surcharge a percentage and a flat amount.
Zachary Keith 10 months ago in Procare Desktop / External 0 In Review

Aging Report - Show if the account has an active Tuition Express account

The customer would like the Aging Report to show the Tuition Express Account. They currently use these 2 Aging Reports 1) Account Aging and 2) Account Aging w/Tracking. More specifically, they requested a custom aging report and would like this re...
Beth Carlin 7 months ago in Procare Desktop / Enterprise Support 2 In Review

Account Aging Report with tracking that includes children's names

The customer would like a way to generate an account aging report with tracking that includes children's names. It would assist their school-age division, which is organized into districts and multiple school locations in Procare. These locations ...
Beth Carlin 7 months ago in Procare Desktop / Enterprise Support 2 In Review

PersonGlobalID remaining the same when performing a data transfer

The request is for PersonGlobalID to remain the same when performing a data transfer.
Jesse Hartman 12 months ago in Procare Desktop / Enterprise Support 0 In Review

Batch Payment Upload - Agency Accounting

Customer frequently encounters situations where they have payment checks from subsidy agencies that cover large sums of money that must be entered into Agency Payments manually, line by line. The system as-is requires manual entry which is laborio...
Jesse Hartman 4 months ago in Procare Desktop / Enterprise Support 1 In Review

Child Schedule and FTE numbers in Data Viewer

Little Sprouts reported that they regularly export Data Views for administrative and analytics purposes, and would love to see a table that contained child schedule with FTE calculations as an option. There has also been a fair number of other Ent...
Jesse Hartman 8 months ago in Procare Desktop / Enterprise Support 1 In Review

Add a billing period to invoices.

Add a billing period to invoices. The customer thinks that this could be a big step forward in customers being able to calculate an FTE value that ties to tuition billed. It is not really about what the parent sees but more about the accounting si...
Beth Carlin 5 months ago in Procare Desktop / Internal Facing 0 In Review