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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Attendance Billing Plan Report

A Tuition Billing Plan Report existsIt is helpful to see who does not have a recurrin gplan filled outI am not seeing one for attendance recurring billingStudents with attendance recurring billing do not show their recurring billing on the tuition...
Beth Carlin about 2 months ago in Online Ideas Workspace / OL - Reports 0 Planned

Have the Fingerprint reader work with Procare Online

Customer would like the Fingerprint reader to work with procare Online.It adds a needed level of security.Staff have proven they might share their PIN and log in other employees
Beth Carlin about 2 months ago in Online Ideas Workspace / Other 0

Indicator for missing schedule and billing

Customer would like an indicator or warning when an enrolled student does not have a current schedule or recurring billing Plan They have run into multiple times where a student is enrolled and they realize the schedule or billing had not been ent...
Beth Carlin about 2 months ago in Online Ideas Workspace / OL - Billing & Accounting / OL - Student Data 0 Future consideration

After 2025.11.1 update

Guest about 2 months ago in Desktop User Suggestions 0

Increased Password Security

Procare Online could benefit from having greater security during onboarding. Currently, when implementations creates accounts, we need to set customers up with a password and there is no requirement for customers to change it. It would be ideal of...
Kelly Kohlhagen 11 months ago in Online Ideas Workspace / Other 0 Future consideration

Cadence - Add 'FTE Eligible' and 'Allow' Fields to 'GET /room/list/{id}' API

Cadence would like to add the FTE Eligible field to the GET /room/list/{id} API. They will use this existing field to indicate whether the room is allowing enrollments or not on their end.
Kevin Vergel-De-Dios 5 months ago in SCW 0 Future consideration

Removal of Maintenance Feature

A customer mistakenly used the maintenance function to purge her ledger data. It's been reported by Enterprise Support that this is something that has been an issue for years because even though there are safeguards around the feature's use, it is...
Jesse Hartman about 2 months ago in Procare Desktop / Enterprise Support 0

Import Procare Invoice Numbers Into Quickbooks

When an invoice is imported into QuickBooks there is no Procare Invoice Number. It would be nice to be able to view the Procare invoice number within QuickBooks
Sarah Rogers 3 months ago in Online Ideas Workspace / OL - Billing & Accounting / Other 1 Needs More Information

Permission groups for staff

centers would like the ability to create user groups for OL/FE so they don't have to manually change individual staff member permissions
Courtney Iversen about 1 year ago in Online Ideas Workspace / OL - Permissions 1 Planned

adjust the default year when running tax statements

Currently, when a parent is generating a tax statement, the default year is 2018. The parent needs to select the year and scroll down to the most current year. It would be better if the most recent year was the default and the list could display t...
Debbie Scarlett Foster 12 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Future consideration