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Procare Desktop

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IKS Integration Enhancement: TE Integration

IKS would like to include TE into the existing integration, in order to support processing one-time registration fees via Tuition Express directly from IKS interfaces. Clients such as CDS and Endeavor want to collect registration fees during form ...
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0

IKS Integration Enhancement: Expose Child-level UUID

IKS currently matches children via UUID, which works in Procare Online but is invisible in Desktop. Exposing this ID in Desktop would assist greatly for data reconciliation.
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0

IKS Integration Enhancement: Date + Status Filtering

IKS is asking for improved flexibility from Procare to IKS based on Enrollment Status and Creation Date or Enrollment Date. The current API supports pulling children based on enrollment status (e.g., Enrolled, Waitlisted), but does not allow filte...
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0

IKS Integration Enhancement: Moderation Engine Bypass or Optimization

There is a need to improve how records, pushed by IKS, are handled by the moderation engine. Particularly for bypassing moderation for existing families, and support for dynamic updating of existing records without duplication. Customers must ma...
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0

IKS Integration Enhancement: Custom Field Mapping

Currently, IKS collects detailed data (e.g., form responses) but cannot push this into corresponding Procare custom fields. Enterprise customers such as CDS and Endeavor need to be able to use the IKS integration to write data from IntelliForms di...
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0

Prevent MyProcare duplicates in one school from stopping login to another school

When a parent is setup for MyProcare logins at multiple schools, an issue at one school prevents logins to all other schools. Often this could be at a school the parent no longer has involvement with and we need to reach out to a school that has n...
Justin Cook about 3 years ago in Procare Desktop / Internal Facing 1 Planned

Staff Time Card/Attendance Sync

Many customers are needed the Staff time and attendance to sync between Family Engagement and Procare Desktop exactly like it does with the children. This would include SISO's using App with Pin or QR code synching to DT. This would also include S...
Elliott Tarrant over 2 years ago in Procare Desktop / Internal Facing 1 Planned

MyProcare — Add Sibling To Existing Account

During the registration period, it is frustrating for some families who are unable to add a sibling as a new child when they already have an existing account. To manually enter the siblings does not give them the ease-of-access they are needing wi...
Taylor Swaney 7 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

MESSAGE WINDOW - Cancel/Edit any processing fees Message - After Cancelling/Modifying batch

When centers cancel or modify a batch, it would be helpful if the system would remind the current user cancelling/modifying the batch, to cancel/modify any card processing fees if the center is surcharging. This would help remind clients to cancel...
Javier Madera 8 months ago in Procare Desktop 1 Will Not Implement

Add email field to setup wizard System Supervisor profile

When creating the first non-Admin system supervisor there's no place to include an email. This means that when we go to sync engagement functionality the primary user's profile doesn't attach to the profile from DT leading to attendance issues. We...
Courtney Iversen 12 months ago in Procare Desktop / Internal Facing 0 Planned