Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Procare Desktop

Showing 248

Myprocare account import naming format

Customer uses child last names as the convention for Account Key, and would like there to be an option in the myprocare setup wizard to allow for that. Currently the only options are based on payer last name or last name + first initial
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0

Primary/Scheduled Classroom enhancement

The new dropdown menu in the child schedule window has been a welcome addition, but the followup questions we've received from multiple Enterprise customers has been whether we can associate that Primary Classroom selector with the schedule in que...
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0

MESSAGE WINDOW - Cancel/Edit any processing fees Message - After Cancelling/Modifying batch

When centers cancel or modify a batch, it would be helpful if the system would remind the current user cancelling/modifying the batch, to cancel/modify any card processing fees if the center is surcharging. This would help remind clients to cancel...
Javier Madera 9 months ago in Procare Desktop 1 Will Not Implement

Removal of Maintenance Feature

A customer mistakenly used the maintenance function to purge her ledger data. It's been reported by Enterprise Support that this is something that has been an issue for years because even though there are safeguards around the feature's use, it is...
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0

CDS - Custom Procare Extra - ZKTeco Door Controller

We are requesting an enhancement to develop a Procare Extra that integrates with the ZKTeco ZKBio CVSecurity 3rd-Party API, enabling Procare users to manually (or optionally automatically) synchronize keyless entry codes with supported ZKTeco acce...
Preston Holden about 1 month ago in Procare Desktop / Enterprise Support 0

Add email field to setup wizard System Supervisor profile

When creating the first non-Admin system supervisor there's no place to include an email. This means that when we go to sync engagement functionality the primary user's profile doesn't attach to the profile from DT leading to attendance issues. We...
Courtney Iversen about 1 year ago in Procare Desktop / Internal Facing 0 Planned

Restore the kick functionality for API licensing

It only works for Legacy licensing, which is going away. This is found menu item Supervisor Utilities->Licensed Connection
Austin Branham 11 months ago in Procare Desktop / External 3 Will Not Implement

IKS Integration Enhancement: Permission Granularity

IKS would like the integration to allow customers like CDS and Endeavor to be able to restrict users from creating new families in IKS. IKS registration flows sometimes create new families unintentionally, leading to sync errors. IKS can configure...
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0

IKS Integration Enhancement: TE Integration

IKS would like to include TE into the existing integration, in order to support processing one-time registration fees via Tuition Express directly from IKS interfaces. Clients such as CDS and Endeavor want to collect registration fees during form ...
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0

IKS Integration Enhancement: Expose Child-level UUID

IKS currently matches children via UUID, which works in Procare Online but is invisible in Desktop. Exposing this ID in Desktop would assist greatly for data reconciliation.
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0