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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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I need a procare reference book.

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Guest 3 days ago in Desktop User Suggestions 1

Create a Copy General Journal Entry feature

We use Procare Desktop with the accounting module, and there are several journal entries I add each month. Currently I have to create each one from scratch. It would be really nice if there were a way to create a new journal entry by copying an ex...
Guest 3 days ago in Desktop User Suggestions 0

deactivate mobile functionality when trial expires

When free trials of Online expire the mobile app continues to function as normal (including SISO, parent communications, calendar, etc) meaning these free trial customers are able to continue to use basic functionality indefinitely for free. Examp...
Courtney Iversen about 1 month ago in Online Ideas Workspace / Other 0

Add Dates to Immunization/Requirement Due Report

When printing the Immunization/Requirement Due Report, it says "Due Now" or "Due Soon" next to the item. When I email an employee to remind them of what they need, I let them know the date it is due. I have to go back to each employee and look up ...
Guest 4 days ago in Desktop User Suggestions 0

Show names of non-active students on tax statements

Currently only the names of active students will be displayed on a tax statement. If a student is not active, their name and date of birth will be blank.
Rob Relf 4 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

MESSAGE WINDOW - Cancel/Edit any processing fees Message - After Cancelling/Modifying batch

When centers cancel or modify a batch, it would be helpful if the system would remind the current user cancelling/modifying the batch, to cancel/modify any card processing fees if the center is surcharging. This would help remind clients to cancel...
Javier Madera 22 days ago in Tuition Express / Operational Efficiency 0

Refunds Overview

OL sites inquire why they can only refund payments made in the OL software going back 90 days. These types of questions usually arise when trying to refund a registration payment. When a fee cannot be refunded, we advise the client to write them a...
Johnny Colvin about 1 month ago in Tuition Express / Operational Efficiency 0

Surcharging on Registration Form with TE

We have a customer (BAM 53760800 ) who has TE and is surcharging and set up a registration fee. Surcharging does not apply to registration form fees for customers who are setup on TE, but seeing a fee on the form below their registration fee of 0%...
Kelly Kohlhagen 11 days ago in Online Ideas Workspace / OL - Leads 0

Payment reconciliation feature enhancement

Payment Reconciliation feature enhancement requests: If a transaction has already been manually added to the ledger, it cannot be removed from the reconciliation screen. To clear out, they have to search for different dates and remember not to add...
Johnny Colvin about 1 month ago in Tuition Express / Center Daily Tasks 0

Delete and manage Documents

Currently, in Procare Online, there is no way to remove a document that has been uploaded to a student's profile. This frustrates customers who can accidentally attach the wrong document to the wrong entity and are unable to correct it. There have...
Sirah Brautigam about 1 month ago in Online Ideas Workspace / OL - Documents 0