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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Update delivery status for newsletters to align with lead communications

We would like to request an enhancement to the way newsletter delivery status is displayed in Procare. Currently, when a newsletter is enqueued for background sending, the front end immediately shows it as "Sent." However, this is misleading, as t...
Brian Bistline 3 months ago in Online Ideas Workspace / OL - Newsletters 0 Future consideration

Expiring Payer Cards Notification/Report

Centers currently have no reliable way to track when payer credit cards are about to expire. While there was previously an "Expiring Cards" report in TE.com, it often failed to show accurate or relevant data, leading many centers to stop using it ...
Shannon Nowak 3 months ago in Procare Desktop / External 0

Online KinderSystems Integration Error Surfacing in the UI

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...
Shannon Nowak 5 months ago in Online Ideas Workspace / Other 0 Future consideration

Update Password Reset Email Wording

The password reset email currently instructs users to "reach out to the team" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informing the client that anyone ...
Tessa Robinson 4 months ago in Online Ideas Workspace / OL - Notifications / Other 0 Future consideration

Add a submit button to drop-off notes

We would like to request the addition of a submit button on the drop-off notes feature in the parent side of the app. As it stands, there is no way to minimize the keyboard when inputting text into the Additional Notes section of drop-off notes. P...
Guest about 2 months ago in Online Ideas Workspace / OL - Documents 0

More Spanish Courses

I was working on getting a new client and lost the deal because their only reason to switch would be if we had enough/more qualifying PPD courses for their state in Spanish. The majority of her staff speaks Spanish. They are located in Minnesota h...
Jose Arias about 1 month ago in Professional Development 0

Ability to Send Newsletters from Corporate Level

Customer would like to be able to send Newsletters from the Corproate Level.This way they can send newsletters to all locations and not one location at a time.
Beth Carlin 9 days ago in Online Ideas Workspace / OL - Newsletters 0

Tags to Show on the Live Sign-In Feed

BAM 62574811 would like tags to show up on the live sign in Feed
Kelly Kohlhagen 9 days ago in Online Ideas Workspace / OL - Sign In & Attendance 0 Future consideration

Check Parents In

BAM 47210100 would like the ability to check in/out parents rather than students or have a seperate feature where they are able to do that. They wanted it as a feature so that in an emergency they could check in parents when they arrived on campus...
Kelly Kohlhagen 9 days ago in Online Ideas Workspace / OL - Sign In & Attendance 0

Schedule a One-Time Invoice

BAM 13209121 would like to the ability to schedule a one time invoice being sent out. With recurring plans, there have to be at least two plans that recur to set it up, or else you have to remember to cancel the plan after it goes out once.
Kelly Kohlhagen 9 days ago in Online Ideas Workspace / OL - Billing & Accounting 0