Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
Share feedback 3

All ideas

    Showing 2011

    Repair Bugs on MyProCare.com

    There are several bugs associated with MyProCare.com that negatively affect both the parent and school administrations experience. These bugs have been a problem going on 3+ years. It would be great if a small team could be assigned to work on thi...
    Guest 4 days ago in Desktop User Suggestions 0

    TIME TO ADJUST OR CANCEL BATCH FOR TUITION EXPRESS NOT REALISTIC

    I TRIED TO MODIFY POST DATE ON A PAYMENT PROCESSED WITHIN SECONDS AND WAS UNABLE TO. THIS NEEDS TO BE RECONSIDERED AND ADJUSTED TO GIVE ROOM FOR MODIFICATION ESPECIALLY WITHIN SECONDS.
    Guest 4 days ago in Desktop User Suggestions 0

    Daily AR Data - Provide underlying query for the “Third Party Aging – Excel” report

    Allow LCW to have daily view into AR Data.
    Kevin Vergel-De-Dios 4 days ago in SCW 0

    LCG - Require Parent employer field included in LCW

    Without Parent Employer filled in we have inaccurate reporting and difficulty identifying employment verification for our Corporate Partnerships. Goal(s) · Increase visibility to where parents/guardians work assisting us with understanding and qua...
    Kevin Vergel-De-Dios 4 days ago in SCW 0

    Column Header in Program Customization - Active or Disabled

    Users are confused by which action a checkbox takes, whether it Disables or Enables a report feature in System Configuration > Program Customization modals.
    Shannon Nowak 21 days ago in Procare Desktop / External 0

    Linked Refunds - Allowing CC and ACH Refunds through the Deposit Report

    Childcare centers often need to process parent refunds as part of their routine accounting tasks. Currently, in Procare Desktop, navigating to Deposit Reports > Modify Batch presents a message (see attached screenshot) that may give users the i...
    Shannon Nowak 4 months ago in Procare Desktop / External 0

    Request Desktop to Add Account Key to Info Sent for Transactions

    Request that Desktop send the associated account key from Desktop when sending transactions info to the Payments API so that BAM and TE reports can accurately reflect the account key that is in Desktop.
    Liam McCarthy about 1 month ago in TE Transactions / Center Daily Tasks 0 In Review

    Expand Child Visibility Criteria in KinderConnect Desktop Extra

    Support would like to propose an enhancement to the KinderConnect Desktop Extra to improve workflow support for centers transmitting attendance data. At present, Desktop Extra displays only children with a status of Currently Enrolled. However, ma...
    Shannon Nowak 28 days ago in Procare Desktop / External 0

    Update delivery status for newsletters to align with lead communications

    We would like to request an enhancement to the way newsletter delivery status is displayed in Procare. Currently, when a newsletter is enqueued for background sending, the front end immediately shows it as "Sent." However, this is misleading, as t...
    Brian Bistline 5 months ago in Online Ideas Workspace / OL - Newsletters 0 Future consideration

    Expiring Payer Cards Notification/Report

    Centers currently have no reliable way to track when payer credit cards are about to expire. While there was previously an "Expiring Cards" report in TE.com, it often failed to show accurate or relevant data, leading many centers to stop using it ...
    Shannon Nowak 5 months ago in Procare Desktop / External 0