Thought the e-docs would allow you to send the incident report to parents for them to sign. Not download, save, upload, and then send. Can we streamline that at all?

Many centers would like to be able to limit what their staff can see and do in the app for other classrooms. They want their staff to only engage with certain students or rooms. BAM 15186000 is one example, coming from Brightwheel, and she says th...

Currently, YMCA of SIBC (Canadian client) uses Brightpath's custom tax statement as SCW only has 2 tax statements that meet Canadian federal tax guidelines. The other statement is for London Bridge, but they can't use theirs because it has a hardc...

When there is a brief connection issue in Desktop while processing Tuition Express, the program throws the 4000 error message and directs the user to contact support. However, this error is always a brief connection drop and is resolved by either ...

The new mapping of Lead Profile Fields to Active Student Profile Fields does not create the profile as a Student Profile Field, which has some downstream issues. Lead profile fields that are mapped to student profiles are not reportable with the C...

It would be very helpful for customers to have a way to batch transfer cell numbers for parents to parent engagement. Or have the cell numbers transfer to parent engagement without any action from the customer. Currently using Procare messaging se...

ACH payments through the family engagement app when linked to procare desktop is something typically not supported by tuition express because TE is unable to tell when the batches post correctly leading to error messages when attempting to process...

Each classroom has their own page, and this can be given to each classrooms teacher to easily view who is expected to attend each day. This was previously available on CCM. Similar to roll call but the entire week is listed and shows expected atte...

Client in AZ emailed in asking why students who sign in AM and back in PM have two separate lines of attendance data for the same day and if they could be one line. in the AZ DES report. "If students sign in and out for morning hours and in and ou...

Client notes that they create a large number of templates and would like to be able to sort them Alphabetically or by the Headers: PLAN NAME PLAN PERIOD INVOICE DUE AMOUNT