Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Customer would like an audit feature to show which staff member made changes in software. (ex.staff name, date of change)

BAM 38837426 - Customer would like an audit feature to show which staff member made changes in software. (ex.staff name, date of change)
Pam Littleton 5 days ago in Online Ideas Workspace / OL - Staff Management 0

Customer would like to turn on auto reply message when parents message school after hours

BAM 52626242 - Customer would like to turn on auto reply message when parents message the school after hours
Pam Littleton 5 days ago in Online Ideas Workspace / OL - Parent Messaging 0

Center would like to have the ability to send out automated voice messages to parents like FACTS does. If they have an upcoming event, she likes to send a voice message to parents reminding them of that event.

BAM 21276659 - Center would like to have the ability to send out automated voice messages to parents like FACTS does. If they have an upcoming event, she likes to send a voice message to parents reminding them of that event.
Pam Littleton 5 days ago in Online Ideas Workspace / OL - Parent Messaging 0

Automation to transition students to new classrooms on a certain date

BAM 13914511 - Automation to transition students to new classrooms on a certain date
Pam Littleton 5 days ago in Online Ideas Workspace / OL - Sign In & Attendance 0

Audit feature

Had a prospect ask if we have an "audit" feature to be able to pull one report and display student records, staff records, ratios, and shot/physical records for when state licensing comes in. Just pull one report and be able to hand it over to the...
Kaley Birch 5 days ago in Online Ideas Workspace 0

MyProcare Review & Import Time Stamps

Under MyProcare > Review & Import screen, the actual registration times are not specific to the customer's timezone, and defaults to either Pacific Time, or UTC. New Family Imports default to UTC Re-Reg Imports default to Pacific Ideally, t...
Taylor Swaney about 1 month ago in Procare Desktop / Internal Facing 0

Move MSGR report to TE Corp Reports

Feature Request: Restricting Access to the MSGR Report Background: The Primrose Schools of South Tulsa and Midtown Tulsa, owned by Kelli Miller, have raised concerns regarding the MSGR report. Currently, this report is visible to all users marked ...
Pamela Armstrong 22 days ago in Primrose Private Ideas / Reporting 0

Update Password Reset Email Wording

The password reset email currently instructs users to "reach out to the team" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informing the client that anyone ...
Tessa Robinson 3 months ago in Online Ideas Workspace / OL - Notifications / Other 0 Future consideration

Online KinderSystems Integration Error Surfacing in the UI

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...
Shannon Nowak 3 months ago in Online Ideas Workspace / Other 0 Future consideration

New User Interface

I would love more user interfaces - specifically a fall/halloween one. My admin team and I love switching up our Procare desktop themes seasonally and I think it would brighten up our days to have one for fall. I specifically love the Valentine's ...
Guest 6 days ago in Desktop User Suggestions 0