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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Online KinderSystems Integration Error Surfacing in the UI

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...
Shannon Nowak 3 months ago in Online Ideas Workspace / Other 0 Future consideration

Move MSGR report to TE Corp Reports

Feature Request: Restricting Access to the MSGR Report Background: The Primrose Schools of South Tulsa and Midtown Tulsa, owned by Kelli Miller, have raised concerns regarding the MSGR report. Currently, this report is visible to all users marked ...
Pamela Armstrong 23 days ago in Primrose Private Ideas / Reporting 0

Sync All Data Across Procare Platforms

I help oversee two childcare facilities. One mainly utilizes Procare desktop while the other relies on the online platform. I will now be running family account billing and time sheet reports for both locations. Ideally, I would like to be able to...
Guest 6 days ago in Desktop User Suggestions 0

Update the "Name on Card" field validation in Online to require both a first and last name before allowing the user to save the payment method.

Summary: Currently, when setting up a payment method in the Online platform, the "Name on Card" field only requires a single name (e.g., just a first or last name). However, this field is passed directly into BAM, which requires both a first and l...
Brian Bistline 2 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Already exists

Failed payment for Procare email to provide steps on how to update payment method

Customer is upset because he has to call into support as the email for his failed monthly Procare payment did not provide the steps for him to update payment method. Add steps for updating the Online payments into the failed payment email sent to ...
Kelsey Boyd 6 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Customer wants parents to be able to view the child's schedule on the parent account. They don't need it to be editable, but want parents to see the days in which they signed up for through their reg form.

BAM 61282554 - Customer wants parents to be able to view the child's schedule on the parent account. They don't need it to be editable, but want parents to see the days in which they signed up for through their reg form.
Pam Littleton 6 days ago in Online Ideas Workspace / OL - Student Data 0

Customer would like the ability to remove the time stamp on the daily activites

BAM 18613230 - Customer would like the ability to remove the time stamp on the daily activities
Pam Littleton 6 days ago in Online Ideas Workspace / OL - Daily Activities 0

Customer would like staff to be able to transfer rooms when using the QR code without having to go to the kiosk to do so

BAM 96329000 - Customer would like staff to be able to transfer rooms when using the QR code without having to go to the kiosk to do so
Pam Littleton 6 days ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0

Customer would like the option to add more than 2 options in the drop down filed in the registration form

BAM 49679449 - Customer would like the option to add more than 2 options in the drop down filed in the registration form
Pam Littleton 6 days ago in Online Ideas Workspace / OL - Leads 0

Customer would like an audit feature to show which staff member made changes in software. (ex.staff name, date of change)

BAM 38837426 - Customer would like an audit feature to show which staff member made changes in software. (ex.staff name, date of change)
Pam Littleton 6 days ago in Online Ideas Workspace / OL - Staff Management 0