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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Notifications for Parents Editing Family Records

Send notifications to admin when parents edit family records (when the toggle is on in school settings). BAM 31451827 is requesting this.
Kelly Kohlhagen 2 months ago in Online Ideas Workspace / OL - School Settings 0

Activity Reminders

On the Activity Dashboard, customers would like to have an INITIAL reminder for Naps, Bottles, etc. rather than just have reminders that are based on the first activity of the day. If the staff person forgets the first one, then currently no other...
Kelly Kohlhagen 2 months ago in Online Ideas Workspace / OL - Daily Activities 0

All payment declines should show on the Ledger - Desktop

Currently, not all payments show in Desktop.This can be due to a POS Transaction being run and being automatically declined, a parent payment being declined due to insufficient funds, etc. This leads to confusion between parents and staff and also...
Beth Carlin about 2 years ago in Procare Desktop / Internal Facing 1 Will Not Implement

Allow Centers to save Payment Methods for Families

Centers often want to be able to save a Card or ACH to the family's account for recurring payments.
Zachary Keith 9 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Fix ACH Payment Posting on FE so that centers can utilize the feature

ACH is not currently being enabled as a payment option on FE, as payment posting is inconsistent. ACH Returns and refunds also cause issues when posting to Desktop.
Zachary Keith 9 months ago in Procare Desktop / External 1 Will Not Implement

Enhancement to Enrollment Status Audit

Customer would like to see the timestamp when the status was originally created, in order to provide a complete audit trail for administrators.
Jesse Hartman 4 months ago in Procare Desktop / Enterprise Support 2 In Review

Attendance report grouping

Spoke with Ted from 27111297, he was trying to pull a Monthly Attendance Report for March of last year for licensing purposes and grouped it by "Primary Classroom." However, this grouping will put children in classrooms they are in now, rather tha...
Red Lake about 1 year ago in Procare Desktop / Internal Facing 0 Will Not Implement

Bi-weekly Option for Parent Scheduling in MyProcare

Right now, there are only options for weekly or monthly within the Parent Scheduling capability in MyProcare; Caller suggested that bi-weekly would be extremely helpful for staff and parents alike.
Erika Kreider 2 months ago in Desktop User Suggestions 0

Arizona DES SignIn/SignOut Report enhancement- parent signatures show no matter the family center

Currently the Arizona DES SignIn/SignOut Report is not pulling parent names when they sign in/out if the child is attending a room at another center that is not listed as their family center. However, contact sign in/out do show no matter the fami...
Karen Alexander 2 months ago in SCW 0

Ability to customize recurring payment digital request wording

When the recurring payment digital form is sent out, it says to reach out if they received the message in error or didn't request a change, but it isn't clear who to reach out to. Customer would like the option to add their school email address or...
Shelby Hansen over 1 year ago in Procare Desktop 0 Planned