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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Arizona DES SignIn/SignOut Report enhancement- parent signatures show no matter the family center

Currently the Arizona DES SignIn/SignOut Report is not pulling parent names when they sign in/out if the child is attending a room at another center that is not listed as their family center. However, contact sign in/out do show no matter the fami...
Karen Alexander 5 months ago in SCW 0 Future consideration

Notifications for Parent Messages in App and Web

Directors/Staff have to check all the boxes in the staff profile to receive push notifications through the app. I frequently hear from owner/directors that they expect to receive notification of parent messages. Please make it more clear that push...
Guest almost 4 years ago in Online Ideas Workspace / OL - Notifications 3 Future consideration

teachers able to be prevented from signing children out

because it lets the daycare director make sure parents are doing their part
Guest 3 months ago in Desktop User Suggestions 0

We a requesting another drop down box to message parents all at the same time.

As we are conducting several events each month, we would like an additional drop box added so we may message parents at the same time.
Guest 3 months ago in Desktop User Suggestions 0

When a parent has an overdue balance,option for their PIN to automatically get suspended to prevent signing in, and the parent receives an email. Once paid, the PIN is automatically re-activated. (this should be a configuration where a center can choose if they want this option

This will prevent parents who haven't paid their balance from checking-in their child until the balance has been paid. Children should not be able to attend if their parents are not paying.
Kevin Vergel-De-Dios 5 months ago in SCW 0 Future consideration

Hide Pendo Advertisement of TE to Customers Outside of US

For customers outside of the US, they will need to use Stripe as their payment processor. A better customer experience would be to remove the pendo that advertises TE in the top right corner sinc ethey cannot use TE.
Kelly Kohlhagen 8 months ago in Online Ideas Workspace / OL - Billing & Accounting 2 Will Not Implement

Ability to support staff clock in before 12am and out after 12am

Overnight daycares are not able to have staff members clock in overnight. Can impact 24 hour facilities.
Guest almost 4 years ago in Online Ideas Workspace / OL - Staff Check In & Timecard 1

Incorrect image showing on Subsidy Ledger screen

When navigating to the Subsidy section and clicking into a newly created subsidy ledger, the image does not align with the content. It shows an image of attendance, as seen in the added file.
Kami Lee 8 months ago in Online Ideas Workspace / OL - Subsidy 0

Add ability to update/edit profile information.

Parent can update information on mobile app as well.
Guest over 5 years ago in SCW 1 Future consideration

Ability to customize recurring payment digital request wording

When the recurring payment digital form is sent out, it says to reach out if they received the message in error or didn't request a change, but it isn't clear who to reach out to. Customer would like the option to add their school email address or...
Shelby Hansen almost 2 years ago in Procare Desktop 0 Planned