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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Scheduling Option for Messages & Activities

This would be useful for both administrators and teachers to be able to schedule a message/activity to post at a certain time of a day. For example, am administrator may want to schedule a message reminder for parents to attend an event that they ...
Guest 3 months ago in Desktop User Suggestions 0

Adding Corp TE Report: 'POS Transactions Not Posted'

Premier ECE is pressing us to add the TE report available in TE.com as a Corp level report within Desktop. If that report is not available, the customer would need to run their POS transaction reports, and sift through the entire report to pull ou...
Jesse Hartman 5 months ago in Procare Desktop / Enterprise Support 0 Future consideration

include the payer name on the payment reconciliation utility

include the payer name on the payment reconciliation utility
Austin Branham 5 months ago in Procare Desktop / External 1 Will Not Implement

SCW - Children only being displayed in one tile (Registration/Waitlist)

When a child is registering new and they are put on a waitlist, they are reflected in both the registration tile and the waitlist tile. This confuses the client when accepting registrations from the registration tile as they may not be aware that ...
Courtney Masters about 2 years ago in SCW 0 Future consideration

Notifications for Parent Messages in App and Web

Directors/Staff have to check all the boxes in the staff profile to receive push notifications through the app. I frequently hear from owner/directors that they expect to receive notification of parent messages. Please make it more clear that push...
Guest about 4 years ago in Online Ideas Workspace / OL - Notifications 3 Future consideration

Audit or Logging for Billing in Online

We are frequently asked by customers who made changes to Billing (for example, a recurring plan stopped or changed) and it would be very helpful to both Support and our customers if changes to Recurring Plans, Invoice Cancellations, or Payment Ref...
Shannon Nowak 11 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Add instructions for registering for TuitionExpress.com and TE ID to monthly merchant statement emails

Every month Support handles hundreds of calls from TE customers asking how they can access their monthly merchant statements and need instructions for registering for TuitionExpress.com. We can mitigate this substantial volume by including languag...
Bennett Wright over 3 years ago in TE Transactions / Operational Efficiency 1 Will Not Implement

Add ability to update/edit profile information.

Parent can update information on mobile app as well.
Guest almost 6 years ago in SCW 1 Future consideration

Allow staff to request time off and pick up or drop a shift

Customer wants staff scheduling to allow staff to request time off and pick up or drop a shift - BAM 68332805
Pam Littleton 5 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0 Future consideration

SCW - Waitlist Email Template - Not connected to leads

Clients are in need of an email template that can be established anytime a child is moved to a waitlist (outside of leads), whether it be after a certain capacity is reached or if the room is on a Waitlist from the beginning. This has been an obst...
Courtney Masters about 2 years ago in SCW 1 Future consideration