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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Activity Reminders

On the Activity Dashboard, customers would like to have an INITIAL reminder for Naps, Bottles, etc. rather than just have reminders that are based on the first activity of the day. If the staff person forgets the first one, then currently no other...
Kelly Kohlhagen 2 months ago in Online Ideas Workspace / OL - Daily Activities 0

Enhancement to Enrollment Status Audit

Customer would like to see the timestamp when the status was originally created, in order to provide a complete audit trail for administrators.
Jesse Hartman 5 months ago in Procare Desktop / Enterprise Support 2 In Review

Ability to customize recurring payment digital request wording

When the recurring payment digital form is sent out, it says to reach out if they received the message in error or didn't request a change, but it isn't clear who to reach out to. Customer would like the option to add their school email address or...
Shelby Hansen over 1 year ago in Procare Desktop 0 Planned

Add instructions for registering for TuitionExpress.com and TE ID to monthly merchant statement emails

Every month Support handles hundreds of calls from TE customers asking how they can access their monthly merchant statements and need instructions for registering for TuitionExpress.com. We can mitigate this substantial volume by including languag...
Bennett Wright almost 3 years ago in TE Transactions / Operational Efficiency 1 Will not implement

SCW - Children only being displayed in one tile (Registration/Waitlist)

When a child is registering new and they are put on a waitlist, they are reflected in both the registration tile and the waitlist tile. This confuses the client when accepting registrations from the registration tile as they may not be aware that ...
Courtney Masters over 1 year ago in SCW 0

Bi-weekly Option for Parent Scheduling in MyProcare

Right now, there are only options for weekly or monthly within the Parent Scheduling capability in MyProcare; Caller suggested that bi-weekly would be extremely helpful for staff and parents alike.
Erika Kreider 2 months ago in Desktop User Suggestions 0

Arizona DES SignIn/SignOut Report enhancement- parent signatures show no matter the family center

Currently the Arizona DES SignIn/SignOut Report is not pulling parent names when they sign in/out if the child is attending a room at another center that is not listed as their family center. However, contact sign in/out do show no matter the fami...
Karen Alexander 2 months ago in SCW 0

SCW - Waitlist Email Template - Not connected to leads

Clients are in need of an email template that can be established anytime a child is moved to a waitlist (outside of leads), whether it be after a certain capacity is reached or if the room is on a Waitlist from the beginning. This has been an obst...
Courtney Masters almost 2 years ago in SCW 1

DC03 - Also remove Unassigned People

During a DC03 the unassigned people are not removed. So when a customer goes to add in families there is a huge list of accounts that are saved under unsigned. This causes a lot of confusion since they are doing a DC03 to start with a clean databa...
Chanel Carrigan about 2 years ago in Procare Desktop / Internal Facing 3 Already exists

Online - Automatically send report in email to selected recipients

Customer would like to automatically send a report in an email to selected recipients. Specifically, they are looking to automatically email information to then download and import into their payroll platform
Beth Carlin 2 months ago in Online Ideas Workspace / OL - Reports 0