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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Siblings, Uploads and Cost

I have some concerns I'd like to share as the Director of Early Childhood for a public school district in Michigan: Uploads: I did an hour-long support phone call a couple weeks ago before purchasing, and was reassured parents could upload documen...
Guest 2 months ago in Desktop User Suggestions 0

"Name find" results should match the letters entered.

Currently, when I type in 3 letters of a last name to find a family in the left hand bar and one family name shows up, the screen on the right sometimes does not show the account details for that family, but instead shows the details for another f...
Guest 2 months ago in Desktop User Suggestions 0

Easy Payment Plan

During Re-Registration can we set up an easy payment plan of 2-4 payments? Aka: Pay in 3 installments of $19.67 with Easy Pay
Guest 2 months ago in Desktop User Suggestions 0

ACH Refunds

Allow for centers to refund via ACH
Ali Knapp 7 months ago in TE Transactions / Center Daily Tasks 0

Allow Centers to save Payment Methods for Families

Centers often want to be able to save a Card or ACH to the family's account for recurring payments.
Zachary Keith 10 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Fix ACH Payment Posting on FE so that centers can utilize the feature

ACH is not currently being enabled as a payment option on FE, as payment posting is inconsistent. ACH Returns and refunds also cause issues when posting to Desktop.
Zachary Keith 10 months ago in Procare Desktop / External 1 Will Not Implement

Leads bulk upload

Client (BAM 49807467) has 100 leads to add in manually. They had already done an application process so they have 100 families waitlisted. A bulk upload options would be so helpful!
Kami Lee 7 months ago in Online Ideas Workspace / OL - Leads 2

DC03 - Also remove Unassigned People

During a DC03 the unassigned people are not removed. So when a customer goes to add in families there is a huge list of accounts that are saved under unsigned. This causes a lot of confusion since they are doing a DC03 to start with a clean databa...
Chanel Carrigan about 2 years ago in Procare Desktop / Internal Facing 3 Already exists

SCW - Waitlist Email Template - Not connected to leads

Clients are in need of an email template that can be established anytime a child is moved to a waitlist (outside of leads), whether it be after a certain capacity is reached or if the room is on a Waitlist from the beginning. This has been an obst...
Courtney Masters almost 2 years ago in SCW 1

Update Staff Only language

I previously requested that the Staff Only feature on Daily Activities be updated to say - "Staff Only - Requires Admin approval before sent to Parents." Now it says, "Staff Only - Requires Admin Approval for Parents" which is not very clear. Also...
Guest over 3 years ago in Online Ideas Workspace 0