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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Need Improved scaling in DT for Computer monitors that are scaled up higher above 100%

Currently in DT, certain screen such as Myprocare New imports or Deposit report will lose their features and buttons when the user, ( usually on a laptop) increases the monitors Scale settings greater than 100%. For older users who have vision iss...
John Michaels about 1 year ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Allow other enrollment statuses to sync to Engagement

Several customer have expressed a need to have access to other statuses that sync records into Engagement functionality. Allowing a 'Pre-enrollment' status to sync family data into Engagement and send out parent invitations prior to the child's ac...
Jesse Hartman 10 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

Scheduled Capacity Changes

Customer may change licensing parameters for different classrooms for lower or higher capacity and/or ratio and they want to make those changes effective in advance. They want to be able to add start and end dates for different configurations.
Jesse Hartman 5 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

Customized Recurring Payment Authorization email/text/form

Customer is asking if it is possible to customize their Recurring Payments Authorization email/text/form to include their organization name instead of the school name in Desktop that the Recurring Payment Authorization functionality references. Th...
Jesse Hartman 11 months ago in Procare Desktop / Internal Facing 0 Will Not Implement

Pay ACH on MyProcare

Customer would like parents to be able to pay ACH on MyProcare.
Beth Carlin over 2 years ago in Procare Desktop 2 Will Not Implement

Option to clear TE profiles

Customer would like an option inside of Desktop that would allow them to clear all Tuition Express profiles for all families at once. At the end of each year they want to easily clear profiles and collect newly completed authorization forms from t...
Jesse Hartman 11 months ago in Procare Desktop / Enterprise Support 0 Will Not Implement

5.) Auto check out kids at end of day after set time, local install of PC or Cloud without FE being used

Auto check out kids at end of day after set time, local install of PC or Cloud without FE being used. I don't know what happens now if FE and FE side set to auto clock out - is this done?
Austin Branham 6 months ago in Procare Desktop / External 1 Will Not Implement

Child enrollment status report for a specific status sorted by date like "Waiting List" status and the report shows

Child status report for a specific status sorted by date like "Waiting List" status and the report shows: status date, kid's name, bday and classroom, plus parent name, address and phone # on one report. List every kid that has that status date in...
Austin Branham 6 months ago in Procare Desktop / External 0 Will Not Implement

Child Enrollment report where the report date range has a start and end date, not just an as of date.

Total Count of kids that had status of Enrolled in that date range. Possibly list kids and their Enrolled date range in the report. Example: If kid's Enrolment Status history shows: Johny Smith Enrolled 1/1/2024 Withdrawn 5/4/2024 You run this rep...
Austin Branham 6 months ago in Procare Desktop / External 1 Will Not Implement

1.) Payroll General Withholding summary report with drill down.

Summary list each named general withholding and total amount for the date range. Double click a named withholding - drill down reports employees for the withholding and their amounts making it up. So you double click on "Retirement" total 5,000.00...
Austin Branham 6 months ago in Procare Desktop / External 0 Will Not Implement