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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Add Dates to Immunization/Requirement Due Report

When printing the Immunization/Requirement Due Report, it says "Due Now" or "Due Soon" next to the item. When I email an employee to remind them of what they need, I let them know the date it is due. I have to go back to each employee and look up ...
Guest 5 days ago in Desktop User Suggestions 0

Show names of non-active students on tax statements

Currently only the names of active students will be displayed on a tax statement. If a student is not active, their name and date of birth will be blank.
Rob Relf 5 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Parent Refunds

We used to have the ability to refund a parent payment through te.com, but now the center's refund options are limited to POS transactions with a negative amount, which requires the card to be present or the card information entered manually. Sinc...
Shannon Nowak about 2 months ago in Tuition Express / Center Daily Tasks 0

Reporting for Lead Profile Fields

Customers need to be able to generate reports that show the details collected from registration forms. Currently, the Leads report does not include data from added lead profile fields.
Kelly Kohlhagen 23 days ago in Online Ideas Workspace / OL - Reports 0

Ability to have Volunteers or Visitors Sign in and Out

There have been many scenarios over time where a center needs to have someone enter their facility and track the sign in and out. The current workarounds we provide is creating a child called volunteer and have the people listed as parents, or cre...
Sirah Brautigam 29 days ago in Online Ideas Workspace / Other 1

Expanded Subsidy Reporting

The current Subsidy Reporting offering is inadequate for our customer's needs. Currently, the Ledger Detailed Transaction Report is the only report offered in Online that shows Subsidy data. Procare Desktop offers 17 different reports across 6 Cat...
Zachary Keith about 2 months ago in Online Ideas Workspace / OL - Reports 4

Need ability to set Staff SISO parameters to adhere to schedules.

Customers would like the option to set Staff clock-in parameters to help them adhere to a schedule.
Chasity Dorsey 2 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0

Health Check on Attendance Report

In NY, licenses and programs need to run a single report and see the staff record a "health check" note on their attendance report.
Emma Hogan 3 months ago in Online Ideas Workspace / OL - Reports 0

Subsidy Adjustment Options - Agency Credit

Procare Desktop offers two options for editing or posting a balance to a Subsidy Ledger: Transfer to Parent and Agency Credit. From the Desktop Support Article: "If the balance is not being transferred to the parent, you may adjust it as an Agency...
Zachary Keith about 2 months ago in Online Ideas Workspace / OL - Subsidy 4

Subsidy Adjustment Options - Transfer to Parent

Procare Desktop offers two additional options for editing or posting a balance to a Subsidy Ledger: Transfer to Parent and Agency Credit. Transfer to Parent would transfer the remaining balance from the Subsidy Ledger to a Family Ledger. This woul...
Zachary Keith about 2 months ago in Online Ideas Workspace / OL - Subsidy 4