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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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App features should be consistent

We are getting support issues coming up where the app looks different based on whether you are using Apple or Android products. Currently it appears that Android can update student photos on app while Apple users do not see this option. There shou...
Guest almost 4 years ago in Online Ideas Workspace / Other 0

Nap activity time tracking and reporting

Some care centers need to make reports every 15 minutes for napping students. Additionally need to be able to pull monthly activity reports for Nap times and duration.
Guest almost 4 years ago in Online Ideas Workspace / OL - Reports 1 Future consideration

Allow Desktop to Surcharge a Percentage and a Flat Amount

Both Procare Online and SchoolcareWorks allow customers to surcharge a percentage and a flat amount.
Zachary Keith about 1 year ago in Procare Desktop / External 0 In Review

Add Sudden Infant Death Syndrome (SIDS) tracking like we have for name to face

Cadence requested SIDS tracking as a new feature as they reviewing PE as a possibility to replace KR. This is important for the safety regulations for infants that they are required to track and currently can in KR.
Rose Wasserman almost 4 years ago in Online Ideas Workspace / OL - Daily Activities 0

Massachusetts Milestones Categories Don't Work

Milestones do not show up when you filter by category. When you click "Pre K" and "0-8 months" nothing shows up but they show up when you click "All Categories." Some filters work and some do not. Frustrating for staff members to have to scroll th...
Elaina Ruger almost 4 years ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 5

2 primary payers on one account (TE)

Hi, Is it possible to have a Tuition Express for each primary payer in one account. It is rare that we have to have 2 separate accounts for families due to disagreements. It is more common for us to have 2 separate payers within 1 account. Some fa...
Guest 5 months ago in Desktop User Suggestions 0

Misleading word on the Automated Payment Processing form

Hi, there are 2 sections on The TE payment form, Credit Card and Bank Account. Under the credit card section it asks for the account number instead of the card number. Parents are putting their bank account number instead of their card number. Is ...
Guest 5 months ago in Desktop User Suggestions 0

Faster Document Sending (Documents feature in Online/Engagement)

There is a lag of 1+ hours between a customer sending a Document and it being received by the recipient. It would be helpful if the Document was sent quicker. This has been brought up previously but currently BAM 90274094 is requesting this.
Kelly Kohlhagen about 1 year ago in Online Ideas Workspace / OL - Documents 0 In Review

Improvements to eDocs

Allow ability to search by student name in doc section of website. Searching by document name does not add value as many students receive the same document. Also, improve ability to filter by approval date. This currently groups all docs per stude...
Guest almost 4 years ago in Online Ideas Workspace / OL - Documents 2 Future consideration

Be able to delete the first line of a Recurring Plan or Invoice

Currently an Invoice or Rucurring Plan (Tuition) will not allow you to delete the top line on the Invoice.This is by design as an Invoice would require at least one item.I would like it to be able to be deleted on the condition that other line ite...
Beth Carlin almost 4 years ago in Online Ideas Workspace / OL - Billing & Accounting 0