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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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MyProCare.com website needs to be updated for use with a phone browser for online registrations

This is a big issue for us - this has been an issue many times - families are thinking they registered and we never receive the registration. Or after they spend time completing all the information on the registration form, they get a message "sor...
Guest 10 months ago in Desktop User Suggestions 0

Integration with Homebase for scheduling

Ability to integrate with Homebase to allow for scheduling capabilities for employees. Sales team has heard this from both current customers and prospects. https://www.joinhomebase.com/
Rachel Haver 10 months ago in Online Ideas Workspace / OL - Staff Management 0

PersonGlobalID remaining the same when performing a data transfer

The request is for PersonGlobalID to remain the same when performing a data transfer.
Jesse Hartman about 1 year ago in Procare Desktop / Enterprise Support 0 In Review

Preemptively increase server capacity for Registration Season

The current process for customers expecting a high volume of registrations involves notifying their Account Manager, who in turn informs Development that additional server capacity will be needed. Customers typically know to request this either be...
Beth Carlin about 1 year ago in SCW 0 Future consideration

Parent Engagement - Billing info on app

Currently if a school has PE and the parent goes to Make A Payment it says that Your School Does not currently accept online payments. I have had a lot of complaints from clients that it makes them sound like they just decided not to do it. When r...
Guest almost 4 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 1 Needs More Information

Transfer to another center

When doing family transfer from center A to center B it would be helpful if the ledger/billing information moved with it, instead of having to manually entering all the information into the ledger. With 50+ accounts it is going to take me days to ...
Guest 5 months ago in Desktop User Suggestions 0

Additional Schedule Permissions

Customer wants to prevent certain users from making changes to schedules that have been applied from a schedule template. They would like users to be able to select preconfigured schedule templates through the dropdown menu in the Schedule window,...
Jesse Hartman 10 months ago in Procare Desktop / Enterprise Support 1 Will Not Implement

Allow InSite Parent App to be used despite Rejecting Media Permissions

On behalf of Cadence Education, they are requesting that the mobile InSite Parent App be usable despite parents opting out of Media Access Permissions. Currently if media access permissions are not accepted then the app is fully unusable on Androi...
Zaid Gleisberg 10 months ago in SCW 0 Future consideration

MyProcare: Allow 3rd option for gender selection

On the MyProcare registration form, you can add a gender selection. However, there are only 2 options. Customers would like to see "prefer not to say" or "other" as a 3rd option. This would make the form more accessible and useful for centers.
Kami Lee about 3 years ago in Procare Desktop / External 1 Will Not Implement

Enhancement to myprocare new registration email

Customer wants a modified version of the new registration email that is sent to the school with details of the new registrant. They must keep signed paper copies of enrollment information for licensing, and the myprocare new registration email has...
Jesse Hartman 10 months ago in Procare Desktop / Internal Facing 1 Will Not Implement