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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Help centers hire/build staff like how we help build enrollment

so I am running into a lot of centers who are struggling with hiring staff which I believe is a nation wide crisis. I just got off the phone with a lady who was explaining to me how they were putting too much time and money into hiring, where eith...
Barry Thomas-Balliett over 2 years ago in Procare Desktop / External 1 Unlikely to implement

We would like to be able to send individual emails from the family account level

It would be great if there was an option to send an email from the "Communication" tab, seems the most logical place. Above the list of past communications, a little envelope that you click to send them a personal email, you should be able to clic...
Guest over 2 years ago in SCW 0

SCW: Annual Report for Boys and Girls of Western PA

BGCWPA (BL: 8414) Attached is the report they are required to fill out on an annual basis. They will need to be able to pull this data from SCW by January 2025. There is a lot of information and they are aware that they may need to gather from mul...
Meagan Haas 10 months ago in SCW 0 Planned

MyProcare: Allow 3rd option for gender selection

On the MyProcare registration form, you can add a gender selection. However, there are only 2 options. Customers would like to see "prefer not to say" or "other" as a 3rd option. This would make the form more accessible and useful for centers.
Kami Lee over 2 years ago in Procare Desktop / External 0 Unlikely to implement

Make tiles in the Connect Portal dynamically adjust the font size to fit in the tile for when Data Field changes are made so that the verbiage is all visible

This will let parents see all the verbiage in the tiles if a data field change is made
Guest 11 months ago in SCW 0

Allow Payment button in MyProcare to be turned off at the School level

Allow Payment button in MyProcare to be turned off at the School level. Currently the MyProcare button is either on or off for an entire IKN which disenfranchises our larger corporate accounts that want more granular control. Even a regional on/of...
John Michaels 11 months ago in Procare Desktop / Enterprise Support 0 Future consideration

SCW: Additional Field in Weekly Attendance Report

Charleston County School District is requesting the field 'School ID' to be included within the Weekly Attendance-Excel Report. It is information they need displayed for attendance/reporting purposes. They currently have that field relabeled as Po...
Meagan Haas 11 months ago in SCW 0

Ability to use check in with separate monitor

The customer is using one computer and has two monitors. The customer wanted to be able to use a second monitor exclusively for Procare Desktop check-in and not have the other aspects of Desktop show there. Support said this is not a feature we cu...
Andrew Schreiber 11 months ago in Procare Desktop / External 0

Add a bar chart to Desktop Application Tracking

Link to report: https://app.powerbi.com/groups/d050f15c-2653-461a-9ceb-188f27edd8ae/reports/509aab43-2cd0-4442-aafb-db091e1e7838/ReportSection3f3e0dfcddf2ee1a86fe?experience=power-bi A common question AM gets asked is "well what was the customer u...
Anastasia Goggins 11 months ago in Data Platform / Power BI Report 0

Ability to Use Multi Select with Wait List

In registration, under a category, parents can have the ability to select multiple rooms at the same time. If those rooms have different waitlist settings, then multi-select negates those settings. It ignores each room's individual waitlist settin...
Melissa Winterborne 11 months ago in SCW 0