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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Authentication/verification process for digital payment filing

Customer is not currently using TE - they did in the past, but went away from it because they found more competitive rates elsewhere and were concerned about the lack of security. They've recently heard that our rates have become more competetive ...
Shelby Hansen over 1 year ago in Procare Desktop / External 2

Filter messages by staff

Centers want to be able to sort through message based on who the message was sent to, so they don't have to look at all the messages to find the one sent to them. ** Update Notes: to investigate -> Can we add this to the Online Centers report a...
Titus Gill 10 months ago in Data Platform / Platform Improvements 0 Planned

"Tax Statement PDF" should be available on Financial tab & parent portal

We can only download - the 'Year End' report on the family Financials & Parent Portal to give parents for tax reporting. We want to be able to access the "Tax Statement PDF' on the Financials & Parent Portal. Right now you can only access...
Guest almost 5 years ago in SCW 0

Corporate report with classroom capacities

Customer would like to be able to pull a report at the corporate level that shows classroom capacities.
Shelby Hansen over 1 year ago in Procare Desktop / External 0 In Review

Charge/billing cycle report

User wants a custom report that lists all charges but also breaks down and adds in billing cycles. Wants this in Corporate report Data viewer. Meeting with the customer on 5/15 to get more details. After speaking with the customer, she explained t...
Shelby Hansen over 1 year ago in Procare Desktop / External 0 In Review

SCW: OMER Report - Update Requests

BGCWPA has requested a report to pull the following data fields with the ability to pull by location and by programs. -Child First and Last Name, Student ID, Date of Birth, Gender, Age, Race, Ethnicity and Guardian Name *The existing OMER report i...
Meagan Haas 10 months ago in SCW 0

Enhance Discount Logic To Prevent Centers from Unintentionally Removing Discounts from Family Accounts

Problem: Discounts are being unintentionally removed from family accounts by Cadence administrators. This applies to all discounts that are applied from the business level that are not available/visible from the center level. It is a business requ...
Robert Skylis 10 months ago in SCW 0

As a SCW user, I would like to make multiple ACH/Check refunds for the same amount in the same batch.

Cadence is struggling with duplicate transaction prevention logic in TE when it comes to making ACH/Check refunds. For example, they needed to submit multiple refunds for the same amount to the same account in the same batch window and received an...
Bennett Wright 10 months ago in Tuition Express / Operational Efficiency 0

Security enhancement for Intellikids Extra

Intellikids mentioned that they have had a few customers reach out with the following issue. Children's Lighthouse and Creative World have both indicated that this affects them negatively. The Intellikids extra is for admins to configure which sit...
Jesse Hartman 10 months ago in Procare Desktop / Enterprise Support 0 In Review

Report - Future Revenue Report

This report only provides revenue after discounts. We would like to have a report for Revenue before discounts.
Guest over 2 years ago in SCW 0