Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Prevent Empty Schedules

Customer would like us to add some logic to the Child Schedule window that would prevent it from being saved if the schedule is empty. The save button in the schedule window remains greyed out unless a change is made. If the Start Date/End Date ar...
Jesse Hartman 6 months ago in Procare Desktop / Internal Facing 3 Planned

Corp Report - Filtered Charge Description

Customer would like to have a Corporate Standard Report that lets them filter for specific charge descriptions and display the numbers by location. They need a narrow view of their charges in order to identify trends across their offerings by scho...
Jesse Hartman 6 months ago in Procare Desktop / Internal Facing 1 Future consideration

Ability to Move Inactive Procare Users or Hide Them

With the turn around at centers these days the Procare Users section can get very crowded and there is no current way to reorganize users or hide users that are no longer working for the center. Customers have suggested that it would be helpful if...
Kristin Fuller almost 3 years ago in Procare Desktop / External 1 Already exists

Same day Autopay

I spoke with a Primrose owner who was confused when Auto pay did not run for the majority of parents. The school added a supply fee to ledgers on 8/15/2024 with a due date for the payments of 8/15/2024. The time stamp on the charges was for 5:30p...
Lexi Hueseman 12 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information

Editable Invoice

Client would like to be able to Edit an Invoice to do the following: 1. Customize Center's Billing Address display - Add Center's Telephone - Add Center's Email Address 2. Add Parent's Names & Billing Address to Invoice- Remove "Billed For (Ch...
Jessica Furey almost 4 years ago in Online Ideas Workspace / OL - Billing & Accounting 1 Future consideration

PAD Payments-Outstanding Logic

Within the Search Criteria under Payments-Outstanding, there is the option to filter by Auto Pay status. It works well for all clients except for PAD customers. This area of the software is not recognizing families who have 'Checking Account (PAD)...
Meagan Haas over 1 year ago in SCW 0 Future consideration

Create a way to either let families be enrolled in more than one program.

Currently we have 3 registrations happening. (current after school, summer camp and next years after school). The current system only lets me import for one program at a time. So we have to stop using the system (parent check-in and classroom rost...
Guest 6 months ago in Desktop User Suggestions 0

Sync Employee Data between Desktop, Online, and App

It would be nice if the employee data could be synced across all 3 platforms the way that the children's data is synced across all 3 platforms. It is currently difficult for staff to see their timecard history because it's not available on the app...
Guest 6 months ago in Desktop User Suggestions 0

Leverage the Billing Address Field from the TE HPP Instead of using the PArent input address field

The TE Hosted Payments Page has address fields that can be exposed for ACH set-up. Instead is using the parent-filled address, the customer should enter in their own billing address via the HPP. The HPP includes controls to ensure that accepted ch...
Stephen Anastasi 6 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Batch exposure settings (charge/credit descriptions)

Customer would like to improve their process for adding new locations to their IKN through acquisition. Currently this involves managing exposure settings for charge and credit descriptions one at a time. Ideally they would like to have a way to m...
Jesse Hartman 6 months ago in Procare Desktop / Internal Facing 1 Will Not Implement