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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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SCW - Guide for medical/immunization fields within Registration Setup

When filling out the question options under 'Registration Setup', there are many fields that secretly speak to each other. Certain fields must be set a specific way in order for them to work properly. There is no overview/guide as to what these sp...
Meagan Haas almost 2 years ago in SCW 0

Ability to add attachments to staff messages

Customer has a weekly message that goes out to staff and wants to be able to add an attachment excel document
Kristy Sutton 8 months ago in Online Ideas Workspace / OL - Staff Messaging 0

e-docs

Ability to build a form in the site. Client thought that was what it would be, she is disappointed she has to build a form on another platform and then upload here. Thought there would be an ability to build a form like the registration form build...
Guest over 3 years ago in Online Ideas Workspace / Other 0

Allow partial refunds within the Issue Refund option available for collected payments

Avoid the need to fully refund and then charge the difference
Jack Pearson over 4 years ago in Primrose Private Ideas / Accounting/Billing 0

Schedule adherence feature for students

Customer would like to be able to limit student SISO times like what can be done for staff (https://procaresupport.com/schedule-adherence/). They have a lot of families who are having difficulties adhering to attendance policies.
Shelby Hansen almost 2 years ago in Procare Desktop / External 0 Will Not Implement

Making it easier for families is very important, so we suggest that parents are able to only have to access ONE platform (app preferably).

Families are confused about needing to register for the app and the myProcare separately. It would be extremely helpful if families only had to access the app to do everything they need (enter emergency contacts, pay tuition, etc.).
Guest 8 months ago in Desktop User Suggestions 0

Saved email template for customer statement (in desktop)

Our facility does weekly billing for tuition. After posting to the family ledgers, I send a customer statement to the parents to notify/remind them of the balance that will be charged at the end of the week. In the pop-up box, there is an option f...
Guest 8 months ago in Desktop User Suggestions 0

Adjusted Payment Post Dates

Kiddie Academy uses ledger lock to close their books every Friday. When Payments are made by families over Saturday and Sunday, they are posted to a 'closed' week which causes them to have to reopen their ledger for that time period. Ideally they ...
Jesse Hartman 8 months ago in Procare Desktop / Enterprise Support 1 In Review

Corporate version of FTE report

Customer wants to be able to pull their FTE data from a corporate report rather than location by location. They would like to see a corporate report that mirrors 'Weekly FTE Report by Classroom' found under Standard Reports > Family Data > C...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 0 Planned

Changes to Netsuite Files: Related to Bank Reconciliation

We had originally configured the report to lump payment types by date. Due to timing from time to time, a payment batch can straddle two days. Is it possible for ACH and Credit Card payment types to compress if the batch numbers are the same. Belo...
Guest over 2 years ago in SCW 1 Will not implement