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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Notification when reports are sent

It would be helpful if a notification was sent to the director when a teacher writes an incident report. The director needs to sign off on the incident report a teacher creates and often if the teacher does not notify the director, it goes unnotic...
Guest 8 months ago in Desktop User Suggestions 0

Blank out answers to child personal fields when Adding a New Student from the Connect Portal

This will make it so that existing families will be able to answer Required questions during registration for a new student that was added. Currently if a parent adds a student from the portal, it defaults prepopulated answers to several fields wh...
Guest over 1 year ago in SCW 1 Future consideration

SCW - Guide for medical/immunization fields within Registration Setup

When filling out the question options under 'Registration Setup', there are many fields that secretly speak to each other. Certain fields must be set a specific way in order for them to work properly. There is no overview/guide as to what these sp...
Meagan Haas almost 2 years ago in SCW 0 Future consideration

Batch posting for a preset monthly payment amount

Our tuition payments are done through payroll deductions for our sponsoring institutions. Families monthly payments are averaged over the year so that it is the same amount every month coming from their checks. The same is done for BW payroll dedu...
Guest 8 months ago in Desktop User Suggestions 0

Online tax report filing

We would like the ability to file quarterly and annual governmental reports online, such as the IRS 941, Iowa Unemployment, instead of manually filling them out and mailing them in.
Guest 8 months ago in Desktop User Suggestions 0

Implement a notification system to alert when billing processes occur, like tution charges, and to inform about any students who may have been missed, or declined payments during these processes.

Better tracking of tuition charges due to large amount of student enrollment. We work with incompetent people, so it would help with better management.
Guest 8 months ago in Desktop User Suggestions 0

Schedule adherence feature for students

Customer would like to be able to limit student SISO times like what can be done for staff (https://procaresupport.com/schedule-adherence/). They have a lot of families who are having difficulties adhering to attendance policies.
Shelby Hansen about 2 years ago in Procare Desktop / External 0 Will Not Implement

Changes to Netsuite Files: Related to Bank Reconciliation

We had originally configured the report to lump payment types by date. Due to timing from time to time, a payment batch can straddle two days. Is it possible for ACH and Credit Card payment types to compress if the batch numbers are the same. Belo...
Guest over 2 years ago in SCW 1 Will Not Implement

Add a feature so families can like or love (❤️) pictures when the pictures are posted to the app.

when we had brightwheel, families really Liked it when they could heart or thumbs up a picture that was posted of their child in the app. Families have asked if there is any way they can do it on the Procare app
Guest 8 months ago in Desktop User Suggestions 0

Corporate Report of the Agency Accounts Only

The customer would like a Corporate version of the Standard Reports- Agency Accounting-Account Balance Summary-Agency Accounts Only
Beth Carlin 8 months ago in Procare Desktop / Enterprise Support 1 Will Not Implement