Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Allow Centers to Add a Surcharge for Debit Card Payments

Many centers are greatly disappointed when they learn that Procare Online & Tuition Express can only add a surcharge for Credit Card Payments. Many centers that have used other processing services, like Stripe, are accustomed to passing on all...
Zachary Keith over 3 years ago in Online Ideas Workspace 3

Option for Static SISO QR Code

Customer would like a single, static, QR Code for SISO. "If we could have a stable scan code that would work better for the school as we have multiple drop off and pick up zones which are outside on the playground. That would at least take care of...
Zachary Keith over 3 years ago in Online Ideas Workspace 1

Emails sent to parents before importing should show up in log

We utilize the ability to email groups of parents at once before we import them. It would help if we had a way to go back after importing them and see who was emailed.
Guest 11 months ago in Desktop User Suggestions 0

Subsidy Account Reporting that includes the student's name

Centers have been asking for better reporting for transactions documented under the "Subsidy Account" that includes the student's name. The ledger detailed transaction report has a column for the student name, but the name does not generate in thi...
Marissa Ryan over 3 years ago in Online Ideas Workspace 1

Please allow centers to seperate parent conversations if needed in Engagement Messaging

We have parents at our center that are legally not allowed to communicate unless mediated. It would be helpful for us at the center level to be able to opt them out of the shared chat so they can comply this with court order and do not accidentall...
Guest 11 months ago in Desktop User Suggestions 0

Enhance Custom Email Template Screen to Allow for Better Functionality When Deleting Center Level Templates from the Business Level

Cadences has thousands of records in the database when it comes to custom email templates. This is just a result of using the system for years and not cleaning up templates when they are no longer needed. Cadence is now in the process of trying to...
Robert Skylis almost 2 years ago in SCW 0

Give an option to delete transaction from Version 9 Procare

Going into Maintenance & selecting Account Ledger (Balance Forward) does nothing for this issue. Screenshot attached
Guest 11 months ago in Desktop User Suggestions 0

Config option to lock payments once posted to ledger

Creative World - 80490671 Customer reported that they want to greatly limit the ability of staff to change payments that have been posted to the system. They would like a configuration option that System Supervisors can enable which would automati...
Jesse Hartman almost 2 years ago in Procare Desktop / Enterprise Support 0 Will Not Implement

parent setting default off? email SISO notification

The notification for email to notify parents of SISO is off by default. Is it possible to have that on?
Guest over 3 years ago in Online Ideas Workspace 0

Zip codes starting with Zero

The system is dropping zip codes that start with a zero leaving a 4 digit zip code.
Elaina Ruger over 3 years ago in Online Ideas Workspace 0