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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Need a report to confirm which families have accepted new form for recurring tuition payment vs having to check them one by one.

Need a report to confirm which families have accepted new form for recurring tuition payment vs having to check them one by one. Currently, you can do a bulk requrest but there is no way to get a bulk confirmation. It appears you have to go into e...
Guest 11 months ago in Desktop User Suggestions 0

Enhance Custom Email Template Screen to Allow for Better Functionality When Deleting Center Level Templates from the Business Level

Cadences has thousands of records in the database when it comes to custom email templates. This is just a result of using the system for years and not cleaning up templates when they are no longer needed. Cadence is now in the process of trying to...
Robert Skylis almost 2 years ago in SCW 0

Statement in Engagement Portal & APP

It would be nice if the statement function for the parents in the engagement portal and the app would sync with the ledger in the Procare Desktop, instead of showing zero and no charges or payments show up on the statement if the parent clicks it,...
Guest 11 months ago in Desktop User Suggestions 0

Using convenience fees, partial payments should be charged the percentage, not the full payment

When applying a percentage convenience fee for each payment, and the payment is a partial payment, the system currently takes the convenience fee percentage from the total amount, not the partial amount. Because of this, parents are paying a much ...
Mike Mercer 11 months ago in SCW 0

Fix Tuition Express Form

On the tuition express form under the Section A for credit card section...it asks for account number INSTEAD it should ask for the Card Number.
Guest 11 months ago in Desktop User Suggestions 0

Families should be able to update their information (pickup names, address, phone, etc) on their own through the desktop option.

When a parent needs to contact us to update/change their information because admin has to make those changes, it is an interruption on activities/etc. in order to make those changes when families should be able to update that on their own.
Guest 11 months ago in Desktop User Suggestions 0

Config option to lock payments once posted to ledger

Creative World - 80490671 Customer reported that they want to greatly limit the ability of staff to change payments that have been posted to the system. They would like a configuration option that System Supervisors can enable which would automati...
Jesse Hartman almost 2 years ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Diet Restrictions - Viewing

This client said that in the allergies they can only add actual allergies for licensing requirements but they have a lot of students with dietary restrictions that staff needs to be aware of. There is no icon for restrictions, like the allergies. ...
Guest over 3 years ago in Online Ideas Workspace 0

Illness Report

Client was saying that on Tadpoles they had an incident report, but also an illness report to track symptoms and such. Was hoping PE had a similar activity. I demonstrated the Name to Face Health Check and Incident and showed her those options but...
Guest over 3 years ago in Online Ideas Workspace 0

Give Centers the Option to Include Full Balance on Invoices

Customers coming from EZCare have requested that the full balance be displayed on Invoices from Procare.
Zachary Keith over 3 years ago in Online Ideas Workspace 0