Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Recent payment scroll bar

In expenses & ledger when you post a payment it only lists 10 total and after that you can't see anything without pulling a report. It would be fantastic if the recent payments section you could scroll up and down to see all amounts added for ...
Guest 10 months ago in Desktop User Suggestions 0

When I cancel a credit card batch through Tuition Express why aren't the fees returned? In any other business this would be considered stealing.

When I cancel a credit card batch through Tuition Express, the fees from that original batch are still charged to my parents. After speaking with support it appears that I have to manually void the fees associated with my already canceled credit c...
Guest 10 months ago in Desktop User Suggestions 0

FTE report by status/month

Email from customer: On a monthly basis, I essentially want to reconcile our Sales Commissions for the company (we have 4 modules! (Little Sprouts, Building Blocks, Heartworks, STEAMworks & Loveworks, and Child’s World Academy). But this custo...
Shelby Hansen over 2 years ago in Procare Desktop / External 0 Will Not Implement

Allow multiple registration fees via Leads

Customers can have multiple registration fees, but can only configure one fee currently via leads.
Zachary Keith about 4 years ago in Online Ideas Workspace / OL - Enrollment 0 Future consideration

Filter by recently uploaded

our daycare frequently uploads notes/photos in batches, often times at much later times than the photo was taken. This results in us having to scroll through the entire day to find out what’s new and what we haven’t seen before. Can there be a fil...
Guest 10 months ago in Desktop User Suggestions 0

On the payer 'person information page', it would be great if there was an option to log the text message as it is when you send a mass text message.

This allows up to track all correspondences with the parents so all staff can be informed on all and any correspondences with the parent.
Guest 10 months ago in Desktop User Suggestions 0

Make tuition payment on app

A frustration has come to our attention repeatedly that Procare currently restricts families from making payments through the online app when a center passes the card processing fee onto the family. We have observed that two other centers, partner...
Guest 10 months ago in Desktop User Suggestions 0

Enhancement to 15-minute Ratio report

Customer would like the 15-minute interval ratio report to also have student count, teacher name, and teacher SISO times. This would be incredibly beneficial for their reporting needs for licensing.
Jesse Hartman 10 months ago in Online Ideas Workspace / OL - Reports 1 Needs More Information

Optional Messaging when Newsletters are sent

Customer would like to see an option when sending newsletters that would also send an SMS or in-app message to the recipients to remind them to check their email for the newsletter.
Jesse Hartman 10 months ago in Online Ideas Workspace / OL - Newsletters 0

Offline payment log - choose date

Ability to choose the date that is logged when entering a cash or check payment manually. Currently, it only logs the dare that you enter it manually, but customers would like to be able to indicate when they received the payment.
Rachel Haver 10 months ago in Online Ideas Workspace / Tuition Express/Payments 0