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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Expiring Payer Cards Notification/Report

Centers currently have no reliable way to track when payer credit cards are about to expire. While there was previously an "Expiring Cards" report in TE.com, it often failed to show accurate or relevant data, leading many centers to stop using it ...
Shannon Nowak about 10 hours ago in Procare Desktop / External 0

Include a hard stop where parents are not able to sign child in if they are not scheduled for that day.

If Jane Doe is not signed up to attend on 7/22, and her parents try to sign her in on the app, a message should pop up that they are unable to do so because their child is not signed up for school that day. If a child is only enrolled for Mondays,...
Guest about 4 hours ago in Desktop User Suggestions 0

Add away to have a time range in Data Viewer (Account Info-Tracking)

I'd love to be able to produce a report of how families heard about us (we include a question on app) and have a time range when the applications can in.
Guest about 6 hours ago in Desktop User Suggestions 0

Be able to report on Payment Method used for a payment

Currently there is not a way to report on which payment method was used for which payment.Customer would like to be able to report on which payment method was used for each payment.In Procare online, it shows direclty on the Ledger.
Beth Carlin about 7 hours ago in Desktop User Suggestions 0

Add option to set "As of Date" when processing Tuition Express Batch

Customer bills into the future. They also set up future discounts to families.As the system runs now, in order to not overbill families, they need to be very particilar about their Payer Maximum amount, or set manual calendar reminders to either a...
Beth Carlin about 7 hours ago in Desktop User Suggestions 0

Documents

I need to be able to give people access to view documents only, without the ability to delete or add.
Guest about 8 hours ago in Desktop User Suggestions 0

Customize the Dashboard

Customer would like to change the order of the Action Items on the Dashboard and add Tasks to each staff member's Action Items on the Dashboard. BAM 90274094 requested this.
Kelly Kohlhagen 1 day ago in Online Ideas Workspace / OL - Dashboard 0 Future consideration

Update the "Name on Card" field validation in Online to require both a first and last name before allowing the user to save the payment method.

Summary: Currently, when setting up a payment method in the Online platform, the "Name on Card" field only requires a single name (e.g., just a first or last name). However, this field is passed directly into BAM, which requires both a first and l...
Brian Bistline 13 days ago in Online Ideas Workspace / OL - Billing & Accounting 0 Already exists

Update Password Reset Email Wording

The password reset email currently instructs users to "reach out to the team" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informing the client that anyone ...
Tessa Robinson 28 days ago in Online Ideas Workspace / OL - Notifications / Other 0 Future consideration

Online KinderSystems Integration Error Surfacing in the UI

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...
Shannon Nowak about 2 months ago in Online Ideas Workspace / Other 0