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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Include children who are absent on monthly attendance summary

Include children who are absent on the attendance monthly summary, so that when I am billing with counties, I can see that they are on the list but absent, as opposed to missing them altogether. Attendance summaries should list all children, regar...
Guest 24 days ago in Desktop User Suggestions 0

Delta Sync enhancement

Please enable all relationships to sync over from the Procare Desktop to the Procare Online when running a Delta Sync. Currently, customers have to call in to get these relationships to sync as they usually require a full sync to sync over
Gregory Wilson about 1 year ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection / OL - Student Data 0 Future consideration

Recurring invoices adjustment

A customer has a school of almost 300 kids, all of whom only attend on occasion and unexpectedly, and when they do, their recurring attendance plan bills them. However, when they don't attend, they are invoiced $0. While it makes sense why this ha...
Red Lake 7 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Modernize Introducing MyProcare (MP01) Template

The Introducing Myprocare letter (MP01) is outdated. The branding displays the old Tucker, and the verbiage for the buttons parents are to press is incorrect. Additionally, there is no mention of viewing financial reports on MyProcare.com.
Zachary Keith 8 months ago in Procare Desktop / Internal Facing 0 In Review

Emergency Slider for Carer Records at Engagement Schools

The Emergency slider on parent records for Engagement schools is not able to be turned on or off, and that designation is not synced from Desktop. It would be helpful to either enable the sync for this status from Information in Relationships in D...
Shannon Nowak 11 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

The Ability to add Staff members in a bulk upload.

I've had several centers with over 20 staff members. Giving them the option to add their staff members to a spreadsheet and bulk upload them to their account, would be nice and helpful too for multiple locations.
Esmeralda Serrano about 1 year ago in Online Ideas Workspace / OL - Staff Data 1 Future consideration

add an ALL ROOMS option to the Edit Room Assignment window

When I am training, I often recommend that Admin staff, in particular, be assigned to All Rooms. If there are a lot of rooms, it can be cumbersome to have to check each room and it's easy to miss one room. It would be nice if there was a box that ...
Debbie Scarlett Foster 11 months ago in Online Ideas Workspace / OL - Staff Management 0 Future consideration

Schedule Rate Changes

Would be good if I users could schedule a future rate change in advance to avoid having to remember when a rate will change. This would be similar to making a future scheduling change on a child's change in schedule. Often the rate can change eith...
Guest 26 days ago in Desktop User Suggestions 0

Cadence - Add Ability To Import Payments To Individual Split Ledgers

Currently when importing payments from the Reports>Financials>Actions screen, the import template only allows to import with the Family ID. This is fine for Regular families, but when it's a Split family the payment only goes to the Combined...
Kevin Vergel-De-Dios 3 months ago in SCW 0 In Review

Transfer more data into Online

Customers would like more data to transfer when switching from desktop to online. Currently we are limited to what is included in the FE sync. Staff time cards, billing and accounting, tracking/user defined, schedules, etc.
Chasity Dorsey 10 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 3 Future consideration