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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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allow staff to see accrued / used vacation balances on app

Allow staff a location to see how much vacation time the have vs how much they have used in the app
Guest 24 days ago in Desktop User Suggestions 0

More Potty Choices

If there could be more options for potty on the app. The potty training room would prefer having options of "potty-pee" "potty-bm" "potty-bm and pee" "diaper-dry-tried" "diaper-dry-peed on potty" "diaper- dry bm on potty" "diaper-wet-peed on potty...
Guest 24 days ago in Desktop User Suggestions 0

Turn off new email notification feature for "Failed Transaction"

My admin team is receiving every single parent email notifying of a failed payment transaction. My director needs access to Procare but does NOT need to see these emails. My registrar doesn't care either. As the accounting clerk, I am the only one...
Guest 24 days ago in Desktop User Suggestions 0

Subsidy Adjustment Options - Agency Credit

Procare Desktop offers two options for editing or posting a balance to a Subsidy Ledger: Transfer to Parent and Agency Credit. From the Desktop Support Article: "If the balance is not being transferred to the parent, you may adjust it as an Agency...
Zachary Keith 8 months ago in Online Ideas Workspace / OL - Subsidy 4 In Review

Subsidy Adjustment Options - Transfer to Parent

Procare Desktop offers two additional options for editing or posting a balance to a Subsidy Ledger: Transfer to Parent and Agency Credit. Transfer to Parent would transfer the remaining balance from the Subsidy Ledger to a Family Ledger. This woul...
Zachary Keith 8 months ago in Online Ideas Workspace / OL - Subsidy 4 In Review

Toggle a Registration form to be for Leads or Active Students

BAM 74496643 created a lengthy form for Leads in the Registration section. Now she needs to be able to share the same form with Active Students. If she copies the form, it is still for Leads. There is no way to toggle it to be for Active Students....
Kami Lee 7 months ago in Online Ideas Workspace / OL - Enrollment 2 Future consideration

Batch % discount

Batch Billing Box only allows for flat dollar batch posting, many users have asked if there's a way to batch post percentage discounts. This would not only help in the case of applying sibling/family discounts quickly but would also help if center...
Courtney Iversen 7 months ago in Procare Desktop / External 1 In Review

Payment reconciliation feature enhancement

Payment Reconciliation feature enhancement requests: If a transaction has already been manually added to the ledger, it cannot be removed from the reconciliation screen. To clear out, they have to search for different dates and remember not to add...
Johnny Colvin 7 months ago in TE Transactions / Center Daily Tasks 1 Will Not Implement

admin approval of incident reports from the app

it would be so much easier for admin to approve incident reports from the app instead of having to be on the desktop
Guest 25 days ago in Desktop User Suggestions 0

Have Payment Allocations Stay Allocated to the Original Fee Regardless if a Credit or a Refund Is Given Afterwards

SCW customers continue to have issues reconciling and accurately seeing where payments were allocated to when running Settlement/Allocation reports or any other Allocation reports. The issue happens when a payment is made on a fee, but then either...
Kevin Vergel-De-Dios 3 months ago in SCW 0 Future consideration