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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Additional Calculation Method for Accrued Benefit Hours

Please add a calculation method for every 35 hours worked. It is mandatory for the City of Pittsburgh, PA and Allegheny County PA
Guest 22 days ago in Desktop User Suggestions 0

Emergency Slider for Carer Records at Engagement Schools

The Emergency slider on parent records for Engagement schools is not able to be turned on or off, and that designation is not synced from Desktop. It would be helpful to either enable the sync for this status from Information in Relationships in D...
Shannon Nowak 9 months ago in Online Ideas Workspace / OL - Student Data 0

Schedule when Calendar events are sent out

Currently, the Calendar sends out emails to families immediately when an event is created (if you select whom the event is for). If a center wants to log an entire year's events, then parents will get large quantity of emails. If centers could sch...
Kami Lee 6 months ago in Online Ideas Workspace / OL - Calendar 3

Procare Online: Add Password lockout logic

Procare Online does not currently have lockout logic when a customer repeatedly enters the incorrect password. It would be beneficial if it at least matched the lockout logic of Desktop.
Beth Carlin 23 days ago in Online Ideas Workspace / Other 0

Field Trip Sign up/Registration

Parents should be able to give consent for a child to attend specific trips through the app or My Procare. Just like the re registration click on the child you would like to register and be able to pay for the trip.
Guest 3 months ago in Desktop User Suggestions 0

Desktop should support ARM processors

We request support for ARM-based processors in the Desktop application. Currently, the application does not function on ARM-based Macs. Additionally, there is a growing industry trend toward ARM and Snapdragon-based devices across both macOS and W...
Austin Branham 2 months ago in Procare Desktop / External 1 Will Not Implement

Toggle a Registration form to be for Leads or Active Students

BAM 74496643 created a lengthy form for Leads in the Registration section. Now she needs to be able to share the same form with Active Students. If she copies the form, it is still for Leads. There is no way to toggle it to be for Active Students....
Kami Lee 6 months ago in Online Ideas Workspace / OL - Leads 2 Future consideration

Subsidy Adjustment Options - Agency Credit

Procare Desktop offers two options for editing or posting a balance to a Subsidy Ledger: Transfer to Parent and Agency Credit. From the Desktop Support Article: "If the balance is not being transferred to the parent, you may adjust it as an Agency...
Zachary Keith 7 months ago in Online Ideas Workspace / OL - Subsidy 4

Subsidy Adjustment Options - Transfer to Parent

Procare Desktop offers two additional options for editing or posting a balance to a Subsidy Ledger: Transfer to Parent and Agency Credit. Transfer to Parent would transfer the remaining balance from the Subsidy Ledger to a Family Ledger. This woul...
Zachary Keith 7 months ago in Online Ideas Workspace / OL - Subsidy 4

Batch % discount

Batch Billing Box only allows for flat dollar batch posting, many users have asked if there's a way to batch post percentage discounts. This would not only help in the case of applying sibling/family discounts quickly but would also help if center...
Courtney Iversen 6 months ago in Procare Desktop / External 1 In Review