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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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IKS Integration Enhancement: Permission Granularity

IKS would like the integration to allow customers like CDS and Endeavor to be able to restrict users from creating new families in IKS. IKS registration flows sometimes create new families unintentionally, leading to sync errors. IKS can configure...
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0

IKS Integration Enhancement: TE Integration

IKS would like to include TE into the existing integration, in order to support processing one-time registration fees via Tuition Express directly from IKS interfaces. Clients such as CDS and Endeavor want to collect registration fees during form ...
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0

IKS Integration Enhancement: Expose Child-level UUID

IKS currently matches children via UUID, which works in Procare Online but is invisible in Desktop. Exposing this ID in Desktop would assist greatly for data reconciliation.
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0

IKS Integration Enhancement: Date + Status Filtering

IKS is asking for improved flexibility from Procare to IKS based on Enrollment Status and Creation Date or Enrollment Date. The current API supports pulling children based on enrollment status (e.g., Enrolled, Waitlisted), but does not allow filte...
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0

IKS Integration Enhancement: Moderation Engine Bypass or Optimization

There is a need to improve how records, pushed by IKS, are handled by the moderation engine. Particularly for bypassing moderation for existing families, and support for dynamic updating of existing records without duplication. Customers must ma...
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0

IKS Integration Enhancement: Custom Field Mapping

Currently, IKS collects detailed data (e.g., form responses) but cannot push this into corresponding Procare custom fields. Enterprise customers such as CDS and Endeavor need to be able to use the IKS integration to write data from IntelliForms di...
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0

Folders for different Reports

If we could have the ability to organize different reports into different categories so they are easier to find, like folders we can create and drag and drop or right click then add to folder.
Guest about 1 month ago in Desktop User Suggestions 0

Email Address Updates

Currently, if a parent or staff updates their email address and was already signed up, they need to reach out to Support to update the user record in QueenBee. It would reduce support volume and be a better user experience if updates to the Carer ...
Shannon Nowak 10 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

MESSAGE WINDOW - Cancel/Edit any processing fees Message - After Cancelling/Modifying batch

When centers cancel or modify a batch, it would be helpful if the system would remind the current user cancelling/modifying the batch, to cancel/modify any card processing fees if the center is surcharging. This would help remind clients to cancel...
Javier Madera 9 months ago in Procare Desktop 1 Will Not Implement

Dashboard to track if Lesson Plans have been posted for all classrooms

Customer would like a dashboard or a way to track if all classrooms have lessons posted for x date range
Beth Carlin 2 months ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0 Needs More Information