BAM 28049619 - QB OL - surcharging enabled so payments come through with fees and don't match with invoices so he needs payments to come through matching what TE paid his bank (payments reported in QB on a batch basis)

Center would like to be able to send a newsletter to both staff and students in the same send; currently, they have to do them separately

Customer stated concerns around the updates POS Payments process, paying by card in person.While there is a requirement to confirm the payment amount on the first screen, there needs to be an update to the process or a clearer call out. They state...

The Emergency slider on parent records for Engagement schools is not able to be turned on or off, and that designation is not synced from Desktop. It would be helpful to either enable the sync for this status from Information in Relationships in D...

Customer reported that when a new lead is created from a registration form, a notification email is not sent out. The lead status has to be manually changed to a different status, and then changed back to trigger the notification email being sent....

Customers would like more data to transfer when switching from desktop to online. Currently we are limited to what is included in the FE sync. Staff time cards, billing and accounting, tracking/user defined, schedules, etc.

PLEASE find a way to allow increasing the font size on the desktop version for easier viewing. Many of our staff utilize laptops and it is very difficult to read desktop's very small print.

When I am training, I often recommend that Admin staff, in particular, be assigned to All Rooms. If there are a lot of rooms, it can be cumbersome to have to check each room and it's easy to miss one room. It would be nice if there was a box that ...

Payment amount come from the state for the entire month on one form that is alphabetical by child's last name. Agency payment posting only allows us to sort by child first name (comment) or account key. I will save a significant amount of time if ...

It would be amazingly helpful if there was a report that could be pulled containing all of each child's emergency contacts- not just the parents.