The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
Currently, if a payment processed through Tuition Express is declined, the only way to find out is by opening the tuition express tab. If tuition express is not re-opened, the center gets no notification of declined payments. This has been an issu...
Reports/statements parents can access themselves through Myprocare.com portal
We currently use the desktop version of procare for our center locations. Families are able to access their accounts through myprocare.com. When using this portal they are able to access to account reports "Customer Statement" and "Customer Charge...
Add option to filter by kids who haven't been born yet (using, for example, (-2) age).
It would be good to add the option to include unborn children on My Procare - Review and Report - New Families Tab to have visibility over all age groups while filtering.
Allow to change/add birthday on My Procare - Review and Report - New Families Tab
When I did a filtering by age on My ProCare - My Procare - Review and Report - New Families Tab, I noticed that one child is not included there as his birthday wasn't mentioned on the main Tab. However, it is in his profile, so it looks like a bug...
We often have students picked up by other relatives or family friends on specific days. It would be very helpful to be able to add a note or add specific days, so that the staff could easily see if the person is allowed to pick up on that day.
It would be best practice if there was a way to require a parent signature on a incident report when it is documented into the child's feed on the app. And even more beneficial if a message pops up for the signature at pick up when the parent goes...
Centers need to be able to see CRM payments in the family account ledger and the student account ledger so that they will know it is part of the end-of-the-year tax statement for families. Centers aren't sure if they need to create an invoice to r...
Kiddie Academy reported that during the initial enrollment process when a child's record is being configured/setup (enrollment status, relationships, billing box, schedule, etc.), some items can be missed or forgotten which has downstream impacts ...
Londa Quittem from New Horizon is looking for an easy way to print parent messages. Currently, The best way to print off messages for a student is to go to the message thread on the website, load all the messages needed, select them by clicking an...
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