I have staff receiving confidential declined parent payment notifications that have no business receiving this information. I also have NO control to change this. This puts our operation at risk for adversely sharing confidential client information.

Payment Reconciliation feature enhancement requests: If a transaction has already been manually added to the ledger, it cannot be removed from the reconciliation screen. To clear out, they have to search for different dates and remember not to add...

A parent was trying to pay ahead, and they are not checking for their bill. They miscalculated their payment and received a late payment on the last week of the month. They would like to be able to see an anticipated monthly payment.

With the new manage payment screen a field needs to be added to show the date the new payment method was added. Also when they add an updated payment method the previous ones should fall off. This new screen has actually made more work for us.

It would be very helpful for us to have a way to mark multiple for one question when doing staff data entry. We had to manually enter data for quite a few families, but we noticed we can only click on one entry per question. In particular, we have...

Brightwheel has bank sync and customers are requesting something similar. https://help.mybrightwheel.com/en/articles/9456845-getting-started-with-expense-tracking "When we connect our bank account with ProCare, does it sync so we can categorize in...

Enrollment dates are a critical data field for accurate account tracking. Currently, dates must be entered manually for each child in Online, even when using the bulk upload template. Unless Active/Inactive tags are manually added by the user or c...

Currently, the Calendar sends out emails to families immediately when an event is created (if you select whom the event is for). If a center wants to log an entire year's events, then parents will get large quantity of emails. If centers could sch...

We used to allow email notifications for zero invoices and because some customers complained their parents were complaining about the number of emails being sent, we disabled the ability to send zero invoices-despite the toggle that could have bee...

Please check out Brightwheel's billing on Youtube. The billing is great!