A customer has a school of almost 300 kids, all of whom only attend on occasion and unexpectedly, and when they do, their recurring attendance plan bills them. However, when they don't attend, they are invoiced $0. While it makes sense why this ha...

Both Desktop and Online customers request a report that lists the families and their saved payment methods for Processing.

Montessori Kids Universe has all locations on one IKN, but found out that turning on/off payments for MyProcare is all or nothing. Some of their schools want it and some don't, but they're not able to do this because of the settings. It would also...

When a parent is setup for MyProcare logins at multiple schools, an issue at one school prevents logins to all other schools. Often this could be at a school the parent no longer has involvement with and we need to reach out to a school that has n...

The request is for there to be an enhancement to the Automated Contract Billing feature, which would account for, and adjust the billing according to the enrollment date changing. If a child is enrolled 'as of' a date for the purposes of billing, ...

On hold for 4 + hours today then disconnected, called back several hours later listed aas 3182 in the Que. disconnected after 20 minutes

BAM1794892 Customer would like the ability to add attachments to the calendar invites

BAM 69473017 Customer would like to be able to see the profile fields they add within the mobile app

BAM 26259986 Customer would like another option for the share embed website code to include an option for multifamily reg. form so parents can register using the correct form on their website

BAM 58458456 Customer would like for Procare to generate report cards and progress reports for elementary students