Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
Share feedback 3

All ideas

Showing 1664 of 1664

Allow Subsidy Line Items to be edited

After receiving the subsidy payment, centers that do not wish to 'Write Off' inaccurate Subsidy Line Items need to edit the original line item. They currently cannot edit these line items in either the Family or Subsidy Ledger.
Zachary Keith 8 months ago in Online Ideas Workspace / OL - Subsidy 3

We need a way to streamline the refund process. We used to be able to click a button and refund, now they have to do a negative payment. It's inconvenient for parents.

No description provided
Guest about 1 month ago in Desktop User Suggestions 0

Allow staff to request time off and pick up or drop a shift

Customer wants staff scheduling to allow staff to request time off and pick up or drop a shift - BAM 68332805
Pam Littleton 2 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0 Future consideration

Send receipts to parents for recurring batch payments

I noticed I get a receipt for the payments being processed but not the parent. It takes more time to have to send out balance accounts for those specific accounts when it should be automatic, especially when you have all the parents info in the sy...
Guest 2 months ago in Desktop User Suggestions 0

Increased Password Security

Procare Online could benefit from having greater security during onboarding. Currently, when implementations creates accounts, we need to set customers up with a password and there is no requirement for customers to change it. It would be ideal of...
Kelly Kohlhagen 9 months ago in Online Ideas Workspace / Other 0

Provide Archive of Print Electronic Agreement

Customer would like access to previously completed Recurring Payment Forms. For example, if a Chargeback is submitted, but it was in regards to the 2nd to last card where they filled out the electronic form and not the current card where they fill...
Beth Carlin 8 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

Allow staff to see their individual timecard rather than the entire staff's

Allow staff to see their individual timecard rather than the entire staff's (read access)
Pam Littleton 3 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0 Future consideration

New Attendance Report Idea

Under Standard Reports > Family Data > Roll Call Sheets If there can be a Weekly M-F Schedule with teachers with an AM/PM box per day.
Guest 3 months ago in Desktop User Suggestions 0

adjust the default year when running tax statements

Currently, when a parent is generating a tax statement, the default year is 2018. The parent needs to select the year and scroll down to the most current year. It would be better if the most recent year was the default and the list could display t...
Debbie Scarlett Foster 9 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Planned

Reporting for Lead Profile Fields

Customers need to be able to generate reports that show the details collected from registration forms. Currently, the Leads report does not include data from added lead profile fields.
Kelly Kohlhagen 7 months ago in Online Ideas Workspace / OL - Reports 1 Planned