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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Once the Corporate FTE report exists, add the ability to filter by Tracking items.

Customer was pleased to hear there would soon be a Corporate version of the FTE Report.Once it exists, they would like it to include the ability to filter by tracking items. For example, they have tracking items for subsidy and private payers and ...
Beth Carlin about 1 month ago in Procare Desktop / Internal Facing 0 Future consideration

Have debit cards decline a transaction instead of allowing a partial approval

Currently, our system allows partial approval when a parent makes a payment with a debit card. This means that if a parent submits a payment of $100 but only has $10 in their account instead of declining the transaction for insufficient funds. The...
Johnny Colvin 9 months ago in TE Transactions / Operational Efficiency 0 Already exists

Lesson Plan Formatting and Request for a Lesson Plan Template Feature

Feedback from BAM 60816591: Could we simplify the lesson plan by using a consistent template, such as the 1-2-3…7 format or by category, every week without making changes? The current design presents an issue: if teachers follow your suggested met...
Kelly Kohlhagen 3 months ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 1

Document Folder

A customer found that it would be great if there was a way to organize documents in the "Documents" tab of the student profile. Examples included a tag functionality or a folder option.
Colin Von Seggern 8 months ago in Online Ideas Workspace / OL - Documents 0

Limit/Restrict Staff Access to Classrooms

Many centers would like to be able to limit what their staff can see and do in the app for other classrooms. They want their staff to only engage with certain students or rooms. BAM 15186000 is one example, coming from Brightwheel, and she says th...
Kelly Kohlhagen 4 months ago in Online Ideas Workspace / OL - Permissions 0

Staff Scheduling - shift presets

Client would like to be able to create "shift names" and then be able to find those again as presets or templates. If Procare does not recall the shift names, then when other admin enter shifts and do not use the same naming conventions, things co...
Kami Lee 9 months ago in Online Ideas Workspace / OL - Staff Management 1

Enrollment Over Time Reporting

Please add a report where you can pull enrollment data over time so trend can be visible. As of now if I want to see total enrollment, by the week, over the course of a year - I would have to pull 52 total reports from the child enrollment reports...
Guest about 1 month ago in Desktop User Suggestions 0

Desktop should support ARM processors

We request support for ARM-based processors in the Desktop application. Currently, the application does not function on ARM-based Macs. Additionally, there is a growing industry trend toward ARM and Snapdragon-based devices across both macOS and W...
Austin Branham about 1 month ago in Procare Desktop / External 1 Will Not Implement

AI-Assisted Message Proofing for Parent Communications

I recently heard an experience from a woman whose child attends a daycare center that uses our platform. She, along with all other parents, received a troubling message via the app from a center administrator addressing incidents of inappropriate ...
Genny Golden about 1 month ago in Online Ideas Workspace / OL - Parent Messaging 0

Be able to view all students on a single screen

Allow schools to view all students regardless of their enrollment status on the Students screen (Add an All Status filter option)
Rob Relf about 1 month ago in Online Ideas Workspace / OL - Student Data 1