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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Schedule Rate Changes

Would be good if I users could schedule a future rate change in advance to avoid having to remember when a rate will change. This would be similar to making a future scheduling change on a child's change in schedule. Often the rate can change eith...
Guest about 1 month ago in Desktop User Suggestions 0

Field Trip Sign up/Registration

Parents should be able to give consent for a child to attend specific trips through the app or My Procare. Just like the re registration click on the child you would like to register and be able to pay for the trip.
Guest 5 months ago in Desktop User Suggestions 0

Immunization/Requirement Expiration Date Option

In the state of Florida, wellness checkup date requirements can update at any appointment a child attends, so they change pretty frequently. A customer provided an example that indicated it would be much easier for centers in Florida to track when...
Red Lake 11 months ago in Desktop User Suggestions 0

Add Reports to Online to Match the Reporting Capabilities of Desktop

This is one of the biggest barriers to customers switching from Desktop to Online. They start to switch and then identify a report they need in Desktop that isn't available in Online (even with significant workarounds), so they switch back to Desk...
Kelly Kohlhagen about 1 year ago in Online Ideas Workspace / OL - Reports 1 Needs More Information

Allow centers to deny entry for families with past-due balances

Centers would like to be alerted and be able to deny entry to families that have overdue balances like they can in Desktop (https://www.procaresupport.com/procare-desktop/docs/en/deny-entry-block-check-in-prevent-check-in)
Courtney Iversen about 1 year ago in Online Ideas Workspace / OL - School Settings / OL - Sign In & Attendance 0 Future consideration

Amend administration controls so that staff can not amend their own timecards

Directors at each campus have the ability to fix or update their staff's time cards. However, that also includes their own time cards. I would like to add the option that they are not able to amend their own timecards. This will help ensure that e...
Guest about 1 month ago in Desktop User Suggestions 0

Add email field to setup wizard System Supervisor profile

When creating the first non-Admin system supervisor there's no place to include an email. This means that when we go to sync engagement functionality the primary user's profile doesn't attach to the profile from DT leading to attendance issues. We...
Courtney Iversen about 1 year ago in Procare Desktop / Internal Facing 0 Planned

AR report as of a specific date

Feedback from a SMB customer: "Are you able to have an AR report built out that can run as of a specific date? Traditionally an AR report should show the balance due as of what ever the date is. But yours does not, its shows the AR as of the curre...
Jesse Hartman about 1 month ago in Online Ideas Workspace / OL - Billing & Accounting / OL - Reports 1

Myprocare account import naming format

Customer uses child last names as the convention for Account Key, and would like there to be an option in the myprocare setup wizard to allow for that. Currently the only options are based on payer last name or last name + first initial
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 0

Include requested schedule in Registration

Customer would like to allow parents to request schedules in the Procare Online Registration / Re-Registration Forms.Likely from a preset list. Maybe like a checkbox listBe able to approve the registrationAnd separately approve the schedule request
Beth Carlin about 1 month ago in Online Ideas Workspace / OL - Enrollment 0 Future consideration