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Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Showing 18

Ability to customize recurring payment digital request wording

When the recurring payment digital form is sent out, it says to reach out if they received the message in error or didn't request a change, but it isn't clear who to reach out to. Customer would like the option to add their school email address or...
Shelby Hansen over 1 year ago in Procare Desktop 0 Planned

Child Record indicators

Kiddie Academy reported that during the initial enrollment process when a child's record is being configured/setup (enrollment status, relationships, billing box, schedule, etc.), some items can be missed or forgotten which has downstream impacts ...
Jesse Hartman 8 months ago in Procare Desktop / Enterprise Support 2 Planned

Greater flexibility with Standard Amounts

Customer would like to be able to apply Standard Amount adjustments to specific subsets of accounts when using the button to update billing boxes. Configuration > System > Accounting Management > Family Accounting > Standard Amounts Wh...
Jesse Hartman 8 months ago in Procare Desktop / Enterprise Support 0 Planned

Sync staff timecard to desktop or allow import

Staff times should either sync to desktop or allow us to export manually from oniine and import to desktop. So many good reports are on desktop and we can't use them.
Guest about 1 year ago in Desktop User Suggestions 0 Planned

Child Photos in DV: Child Information (Tracking)

Individual Kiddie Academy locations have a longstanding complaint about how the child information (tracking) DV table doesn't allow the option to see photos similar to how it does on the account information data viewer report. Other KA locations h...
Jesse Hartman 7 months ago in Procare Desktop / Enterprise Support 0 Planned

Batch Delete Billing Box Items

Kiddie Academy franchisee requested that there be a method by which users could batch delete Billing Box Entries. Having to go into each child's billing box to remove old recurring billing descriptions is very labor intensive.
Jesse Hartman 8 months ago in Procare Desktop / Enterprise Support 4 Planned

User/Timestamp data for Enrollment Status

Customer would like to see user and timestamp data for changes made to enrollment status within Desktop that are currently not captured by the system. Ideally they would like to be able to report on changes made to these records but are unable to ...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 1 Planned

Linking Primary Classroom to Scheduled Classroom

Several enterprise customers have requested that, if a Scheduled Classroom is configured for a child record and active, that the Primary Classroom of the child record reflect what is scheduled rather than have each data point be separately configu...
Jesse Hartman about 1 year ago in Procare Desktop / Enterprise Support 2 Planned