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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Removal of Maintenance Feature

A customer mistakenly used the maintenance function to purge her ledger data. It's been reported by Enterprise Support that this is something that has been an issue for years because even though there are safeguards around the feature's use, it is...
Jesse Hartman about 2 months ago in Procare Desktop / Enterprise Support 0

Increased Password Security

Procare Online could benefit from having greater security during onboarding. Currently, when implementations creates accounts, we need to set customers up with a password and there is no requirement for customers to change it. It would be ideal of...
Kelly Kohlhagen 11 months ago in Online Ideas Workspace / Other 0 Future consideration

Cadence - Add 'FTE Eligible' and 'Allow' Fields to 'GET /room/list/{id}' API

Cadence would like to add the FTE Eligible field to the GET /room/list/{id} API. They will use this existing field to indicate whether the room is allowing enrollments or not on their end.
Kevin Vergel-De-Dios 5 months ago in SCW 0 Future consideration

Customizable Recurring Payment Authorization Email

The current Recurring Payment Authorization email that is sent from Procare Desktop does not provide the ability to customize the message. We have many families that speak Spanish, but the message is only in English
Guest about 2 months ago in Desktop User Suggestions 0

Import Procare Invoice Numbers Into Quickbooks

When an invoice is imported into QuickBooks there is no Procare Invoice Number. It would be nice to be able to view the Procare invoice number within QuickBooks
Sarah Rogers 3 months ago in Online Ideas Workspace / OL - Billing & Accounting / Other 1 Needs More Information

Permission groups for staff

centers would like the ability to create user groups for OL/FE so they don't have to manually change individual staff member permissions
Courtney Iversen about 1 year ago in Online Ideas Workspace / OL - Permissions 1 Planned

adjust the default year when running tax statements

Currently, when a parent is generating a tax statement, the default year is 2018. The parent needs to select the year and scroll down to the most current year. It would be better if the most recent year was the default and the list could display t...
Debbie Scarlett Foster 12 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Future consideration

CDS - Custom Procare Extra - ZKTeco Door Controller

We are requesting an enhancement to develop a Procare Extra that integrates with the ZKTeco ZKBio CVSecurity 3rd-Party API, enabling Procare users to manually (or optionally automatically) synchronize keyless entry codes with supported ZKTeco acce...
Preston Holden about 2 months ago in Procare Desktop / Enterprise Support 0

Provide Archive of Print Electronic Agreement

Customer would like access to previously completed Recurring Payment Forms. For example, if a Chargeback is submitted, but it was in regards to the 2nd to last card where they filled out the electronic form and not the current card where they fill...
Beth Carlin 10 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

Add a Meals Served/ Claimed report to OL

A customer requested that a report be added to OL that shows how many meals they are getting reimbursed for each child. They also want the ability to choose how many melas a day are claimed. They essentially requested the same functionality as the...
Ray Loerke 5 months ago in Online Ideas Workspace / OL - Reports 1 Needs More Information