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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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SCW - Waitlist Email Template - Not connected to leads

Clients are in need of an email template that can be established anytime a child is moved to a waitlist (outside of leads), whether it be after a certain capacity is reached or if the room is on a Waitlist from the beginning. This has been an obst...
Courtney Masters over 1 year ago in SCW 1

Tuition Express Payments by type Report - Only allow users to see information for their school

Standard Reports>Tuition Express>Tuition Express-Transactions >Tuition Express Payments by type Report The customer has multiple schools on one IKN When a user accesses this report, they can access more than just their school. Users would...
Beth Carlin about 2 months ago in Procare Desktop / Enterprise Support 1 Future consideration

Notification when reports are sent

It would be helpful if a notification was sent to the director when a teacher writes an incident report. The director needs to sign off on the incident report a teacher creates and often if the teacher does not notify the director, it goes unnotic...
Guest about 2 months ago in Desktop User Suggestions 0

Ability to run payments for donations

With the new enhancement to be able to run one-time payments for families, the customer suggested that being able to run payments for donations would be a great additional asset to the feature.
Colin Von Seggern 10 months ago in Tuition Express / Center Daily Tasks 0

DC03 - Also remove Unassigned People

During a DC03 the unassigned people are not removed. So when a customer goes to add in families there is a huge list of accounts that are saved under unsigned. This causes a lot of confusion since they are doing a DC03 to start with a clean databa...
Chanel Carrigan almost 2 years ago in Procare Desktop / Internal Facing 3 Already exists

Tadpoles Relationship Transmission does not delete removed contacts

Description of Issue: From Dani at KA corp - We worked with Sean at tadpoles and he confirmed that if you delete a contact (relationship) in Procare, it isn't making a call to tell tadpoles to delete that contact. Therefore, the old/bad records on...
Guest 2 months ago in Procare Desktop / External 0 Future consideration

Notification for red cloud error

Center would like to be notified when a red cloud error occurs either by email or some sort of pop-up.
Guest 4 months ago in Procare Desktop / External 0

Add instructions for registering for TuitionExpress.com and TE ID to monthly merchant statement emails

Every month Support handles hundreds of calls from TE customers asking how they can access their monthly merchant statements and need instructions for registering for TuitionExpress.com. We can mitigate this substantial volume by including languag...
Bennett Wright over 2 years ago in Tuition Express / Operational Efficiency 1 Will not implement

Batch posting for a preset monthly payment amount

Our tuition payments are done through payroll deductions for our sponsoring institutions. Families monthly payments are averaged over the year so that it is the same amount every month coming from their checks. The same is done for BW payroll dedu...
Guest 2 months ago in Desktop User Suggestions 0

Online tax report filing

We would like the ability to file quarterly and annual governmental reports online, such as the IRS 941, Iowa Unemployment, instead of manually filling them out and mailing them in.
Guest 2 months ago in Desktop User Suggestions 0