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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Add Discover cards to acceptable payment method

Capital One has recently switched to Discover cards for all of their customers. Could you please consider adding this card to acceptable payment methods? We are trying to not handle any money/checks and use the online payment method only.
Guest about 2 months ago in Desktop User Suggestions 0

Recurring Attendance Plan Improvement for Late Pick Up Fees

I often have requests from customers who are using recurring Tuition plans but also want to be able to invoice parents for late pickup fees based on attendance. If you assign an attendance plan to a student who only has a tuition plan and the stud...
Debbie Scarlett Foster about 1 year ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Add Mobile Parents Mobile Payments Guide to Engagement/OL Add as a Preset Newsletter

Add 'Mobile Payments Parent Guide' as a preset newsletter in both Family Engagement and Procare Online to help families easily navigate the payment process. This step-by-step guide will help increase Tuition Express adoption rates while providing ...
Zachary Keith 11 months ago in Online Ideas Workspace / OL - Newsletters 2

Email Address Updates

Currently, if a parent or staff updates their email address and was already signed up, they need to reach out to Support to update the user record in QueenBee. It would reduce support volume and be a better user experience if updates to the Carer ...
Shannon Nowak about 1 year ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

Notification When Parents Upload a Document

Currently users are not notified when parents upload documents to student profiles. This is a big pain point with many of my customers and I have received a lot of feedback that they would like to be notified when parents upload documents. Having ...
Jane Ault about 4 years ago in Online Ideas Workspace / OL - Documents / OL - Notifications 2 Future consideration

Add images to incidents

Ive had a handful of centers ask for a way to streamline the incident report option by adding pictures of the incident with the sharing of the activity. At the moment, i have told them to send pictures separately but that doesn't complete the inci...
Jose Arias 3 months ago in Online Ideas Workspace / OL - Daily Activities 0

Limit Number of Family Payments Per Month

BAM 62401610 wants to be able to limit the number of payments a family can make during a set time period. Because they are using TE, the school is charged per transaction, and the school would like families to help offset those fees, but their fam...
Kelly Kohlhagen about 2 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Disable Staff Only Checkbox

BAM 1774003 would like the option to disable the "staff only" checkbox in the incident report so that incident reports always go right out to families without needing to be approved, and staff can't accidentally check this box. They do not want st...
Kelly Kohlhagen about 2 months ago in Online Ideas Workspace / OL - Daily Activities 0

Program Information Report

BAM 81473945 would like to be able to generate a Program Information Report with all information about the child that is captured in the software: attendance, parent info, meals, etc.
Kelly Kohlhagen about 2 months ago in Online Ideas Workspace / OL - Reports 0

Charts Generated from Data in Reports

BAM 81473945 would like our reports to automatically generate charts from data to show yearly progress to their leadership/board.
Kelly Kohlhagen about 2 months ago in Online Ideas Workspace / OL - Reports 0