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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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teachers able to be prevented from signing children out

because it lets the daycare director make sure parents are doing their part
Guest 2 months ago in Desktop User Suggestions 0

We a requesting another drop down box to message parents all at the same time.

As we are conducting several events each month, we would like an additional drop box added so we may message parents at the same time.
Guest 2 months ago in Desktop User Suggestions 0

Attendance Sheets Batch for Agency Families

Each week, I have to send out attendance sheets for agency families to sign before I can bill the agency. It would be a huge time saver if I could send these out in a batch, to be sent individually to each agency family (itemized so I can select t...
Guest 2 months ago in Desktop User Suggestions 0

Family and staff email addresses populate when sending reports

When sending reports to families or staff, I have to copy and paste email addresses. It would be a huge time saver if the main email address on each account could populate in the email. (For example, attendance or billing reports and payroll repor...
Guest 2 months ago in Desktop User Suggestions 0

Add instructions for registering for TuitionExpress.com and TE ID to monthly merchant statement emails

Every month Support handles hundreds of calls from TE customers asking how they can access their monthly merchant statements and need instructions for registering for TuitionExpress.com. We can mitigate this substantial volume by including languag...
Bennett Wright about 3 years ago in TE Transactions / Operational Efficiency 1 Will Not Implement

Hide Pendo Advertisement of TE to Customers Outside of US

For customers outside of the US, they will need to use Stripe as their payment processor. A better customer experience would be to remove the pendo that advertises TE in the top right corner sinc ethey cannot use TE.
Kelly Kohlhagen 8 months ago in Online Ideas Workspace / OL - Billing & Accounting 2 Will Not Implement

Notifications for Parent Messages in App and Web

Directors/Staff have to check all the boxes in the staff profile to receive push notifications through the app. I frequently hear from owner/directors that they expect to receive notification of parent messages. Please make it more clear that push...
Guest almost 4 years ago in Online Ideas Workspace / OL - Notifications 3 Future consideration

The School should be able to control their own settings

I was not able to control which posts should require admin approval and which shouldn't. The schools should be able to make these decisions themselves and control it under "school settings" instead of having to message the help center.
Guest 5 months ago in Desktop User Suggestions 0

Incorrect image showing on Subsidy Ledger screen

When navigating to the Subsidy section and clicking into a newly created subsidy ledger, the image does not align with the content. It shows an image of attendance, as seen in the added file.
Kami Lee 8 months ago in Online Ideas Workspace / OL - Subsidy 0

Streamline Invite Process for System Supervisors

Currently if a System Supervisor is added to Desktop, they are successfully added as a user in the schools, but not invited.Logging into each school individually to invite the system supervisor is a long process for customers with many locations.T...
Beth Carlin 3 months ago in Online Ideas Workspace / OL - Staff Management 0