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Procare Desktop

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Permissions for Payment Rec tool

CDS has indicated that they would be unable to use the payment reconciliation tool as-is because they have concerns about misuse. They would like permissions associated with the tool in User Groups and Limits so that they can restrict access to it.
Jesse Hartman about 1 month ago in Procare Desktop / Enterprise Support 2

provide option to email paystubs to employees

Most payroll products now offer the ability for businesses to email paystubs to customers instead of print checks. Procare customers would like the ability to do this as most of their staff don't want a paper check and would prefer an electronic r...
Courtney Iversen about 1 year ago in Procare Desktop / External 0 In Review

Attendance report grouping

Spoke with Ted from 27111297, he was trying to pull a Monthly Attendance Report for March of last year for licensing purposes and grouped it by "Primary Classroom." However, this grouping will put children in classrooms they are in now, rather tha...
Red Lake 9 months ago in Procare Desktop / Internal Facing 0

Allow Desktop to Surcharge a Percentage and a Flat Amount

Both Procare Online and SchoolcareWorks allow customers to surcharge a percentage and a flat amount.
Zachary Keith 5 months ago in Procare Desktop / External 0

Autopay for Desktop

Allow Desktop customers to set a schedule for Batch Processing to automatically pull payments without running the function every day/week/month/quarter.
Zachary Keith 5 months ago in Procare Desktop / External 0

Fix ACH Payment Posting on FE so that centers can utilize the feature

ACH is not currently being enabled as a payment option on FE, as payment posting is inconsistent. ACH Returns and refunds also cause issues when posting to Desktop.
Zachary Keith 5 months ago in Procare Desktop / External 0

Allow MyProcare users to resume an incomplete Re-Registration session

Retain the data from a Re-Registration session if the user either voluntarily leaves the session or is disconnect. When they return to Re-Registration they can resume the session where they left off.
Justin Cook 8 months ago in Procare Desktop / Internal Facing 0 Future consideration

Integration for QuickBooks Online

Procare Desktop currently offers an integration with the non-SaaS version of Quickbooks, but this version of the software is being phased out by Intuit. There is a need for an integration with the QuickBooks Online platform which is replacing the ...
Jesse Hartman 8 months ago in Procare Desktop / External 0

Ability to customize recurring payment digital request wording

When the recurring payment digital form is sent out, it says to reach out if they received the message in error or didn't request a change, but it isn't clear who to reach out to. Customer would like the option to add their school email address or...
Shelby Hansen over 1 year ago in Procare Desktop 0 Planned

All payment declines should show on the Ledger - Desktop

Currently, not all payments show in Desktop.This can be due to a POS Transaction being run and being automatically declined, a parent payment being declined due to insufficient funds, etc. This leads to confusion between parents and staff and also...
Beth Carlin almost 2 years ago in Procare Desktop / Internal Facing 1 Future consideration