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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Easier Access to Past Posts

Note from customer: Currently, I have to scroll through what feels like hundreds of pictures and notes just to get to posts from a previous month. It would be incredibly helpful to have a feature where users can type in the month they are looking ...
Keeler Rebhun 3 months ago in Desktop User Suggestions 0

Additional Calculation Method for Accrued Benefit Hours

Please add a calculation method for every 35 hours worked. It is mandatory for the City of Pittsburgh, PA and Allegheny County PA
Guest 3 months ago in Desktop User Suggestions 0

Lock Staff email on Parent Engagement

Client asking why it will allow her to update the staff email on Parent Engagement but it will sync back to the email on DT. Client would like to see the information clearly identified when it syncs to PE. Does not understand why we added the lock...
Guest almost 4 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 3 In Review

Procare Online: Add Password lockout logic

Procare Online does not currently have lockout logic when a customer repeatedly enters the incorrect password. It would be beneficial if it at least matched the lockout logic of Desktop.
Beth Carlin 4 months ago in Online Ideas Workspace / Other 0 Future consideration

Make Sync errors button persistent in Engagement

The sync error button does not seem to stay after viewing it. Please make this button always appears as it helps customer determine why a sync error occurred
Gregory Wilson 7 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

SCW - Ability to add/move student to Waitlist when manually adding schedule

As of right now, you only have the option to 'Save to Wait List' when the room setting 'Place Into Waiting List' is set to YES. However, a room can also switch to a Wait List when capacity is reached. When an admin is manually adding a kid into a ...
Meagan Haas over 2 years ago in SCW 0 Future consideration

Allow Centers to save Payment Methods for Families

Centers often want to be able to save a Card or ACH to the family's account for recurring payments.
Zachary Keith about 1 year ago in Online Ideas Workspace / Tuition Express/Payments 0

Autopay for Desktop

Allow Desktop customers to set a schedule for Batch Processing to automatically pull payments without running the function every day/week/month/quarter.
Zachary Keith about 1 year ago in Procare Desktop / External 0 Will Not Implement

Fix ACH Payment Posting on FE so that centers can utilize the feature

ACH is not currently being enabled as a payment option on FE, as payment posting is inconsistent. ACH Returns and refunds also cause issues when posting to Desktop.
Zachary Keith about 1 year ago in Procare Desktop / External 1 Will Not Implement

Ability to limit access to Tags for non-admins

In the staff role and permissions, there is not a setting for tags permissions. Client is concerned that teachers may accidentally delete or modify tags. Please consider making permissions around tags for "read" or "no access" to allow center's to...
Guest about 4 years ago in Online Ideas Workspace / OL - Permissions 0 In Review