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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Online Quickbooks Integration - ability to map ledgers

Users would like a way to map Quickbooks ledgers to Procare ledgers, so that not all transactions come into the same account in Quickbooks. The integration should have an option to map specific charge/credit descriptions to certain Ledger accounts...
Shannon Nowak 5 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information

Have Custom Fields Selections sync to Emergency Cards in Quick Reports tab Under Student Section

Customers are able to customize what information their Emergency Cards pull, with the option to save the preferences to the Quick Reports tab in the student section. Online Help Center articles are worded in a way that makes customers think any pr...
Benita Levario about 2 months ago in Online Ideas Workspace / OL - Reports 0 Future consideration

my procare payment alert

It would be extremely helpful if there was an email sent when a payment is made through my procare.
Guest 18 days ago in Desktop User Suggestions 0

Add Invalid Transactions to the ACH Returns/Credit Card Declines Report

On the POS Transactions page of TE.com it will show transactions labelled as "Invalid" in addition to declines when the View Declines box is checked. However, these invalid transactions don't show on the ACH Returns/Credit Card Declines or any oth...
Liam McCarthy 3 months ago in TE Transactions / Center Daily Tasks 1 Will Not Implement

Health Check on Attendance Report

In NY, licenses and programs need to run a single report and see the staff record a "health check" note on their attendance report.
Emma Hogan 11 months ago in Online Ideas Workspace / OL - Reports 0 Future consideration

Allow installation on computers with ARM chips

Kiddie Academy has had several franchisees approach them asking why they can't install Procare onto the newer Microsoft laptops that use ARM chips. They expect demand grow and would like their owners to have the option to use Desktop on such devic...
Jesse Hartman 8 months ago in Procare Desktop / Enterprise Support 5 Will Not Implement

Add Staff Signature Option When SISO/Transfer Students

A center was recently cited by their state for R9-5-306 #1 which states that the attendance form is signed with at least a first initial of an individual 's first name and the individual's last name by each enrolled child's parent or individual de...
Taylor Swaney 6 months ago in Online Ideas Workspace / OL - Sign In & Attendance 0 Future consideration

Fix the document function on mobile

Your document function for zooming in and out is terrible. It is not user friendly, sticks, won't go back to the main page. Parents get frustrated and so do staff.
Guest 19 days ago in Desktop User Suggestions 0

Enhancement request for the export csv report

We received a request that the Payments -> Payments/Adjustments export report could include a column that could tell the center the period the payment applied to.
Guest 19 days ago in SCW 0

Access to Tuition Express Reports Only

We are a preschool within a church within a larger diocese. People at the diocese used to use Tuition Express reports to see what money was coming in for our preschool. When you eliminated tuitionexpress.com we had to give diocese accounting peopl...
Guest 19 days ago in Desktop User Suggestions 0