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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Need ability to set Staff SISO parameters to adhere to schedules.

Customers would like the option to set Staff clock-in parameters to help them adhere to a schedule.
Chasity Dorsey 7 months ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0

Procare Desktop integration with CRM

It would be very helpful to have the following feature: Simple Procare API, which we can invoke to transfer our lead information from our CRM system to Procare Desktop (Cloud).
Guest 15 days ago in Desktop User Suggestions 0

More Comprehensive Financial Reporting (Tuition Express)

Tuition Express has many reports (a couple that don't even work), but none of them gives all the information we need to properly disburse payments in one place. An exportable report that includes all of this information would be most helpful: Tran...
Guest 15 days ago in Desktop User Suggestions 0

add teacher schedule and newsletter to app

BAM 52082207 - Customer wants the same features on the app as she has on the website, since she uses the app the most - for example, teacher schedule and newsletters
Pam Littleton 15 days ago in Online Ideas Workspace / Other 0

Adding Corp TE Report: 'POS Transactions Not Posted'

Premier ECE is pressing us to add the TE report available in TE.com as a Corp level report within Desktop. If that report is not available, the customer would need to run their POS transaction reports, and sift through the entire report to pull ou...
Jesse Hartman 29 days ago in Procare Desktop / Enterprise Support 0 Future consideration

include the payer name on the payment reconciliation utility

include the payer name on the payment reconciliation utility
Austin Branham 29 days ago in Procare Desktop / External 1 Will Not Implement

Returned ACH notification email

Customer wants to receive email notifications from Tuition Express when an ACH transaction is returned or fails to post, so that he has better visibility on what is going on with the payments he is receiving from parents.
Jesse Hartman about 1 month ago in TE Transactions / Operational Efficiency 0

Modernize Introducing MyProcare (MP01) Template

The Introducing Myprocare letter (MP01) is outdated. The branding displays the old Tucker, and the verbiage for the buttons parents are to press is incorrect. Additionally, there is no mention of viewing financial reports on MyProcare.com.
Zachary Keith 5 months ago in Procare Desktop / Internal Facing 0 In Review

Have Payment Allocations Stay Allocated to the Original Fee Regardless if a Credit or a Refund Is Given Afterwards

SCW customers continue to have issues reconciling and accurately seeing where payments were allocated to when running Settlement/Allocation reports or any other Allocation reports. The issue happens when a payment is made on a fee, but then either...
Kevin Vergel-De-Dios about 1 month ago in SCW 0

Bulk Download Data

With the update to our data retention policy, we would like a bulk download option (for centers and families) to follow this change in policy. If we aren't retaining data, it would be great to have an easy way for centers and parents to bulk downl...
Kelly Kohlhagen 8 months ago in Online Ideas Workspace / OL - Reports / OL - Student Data 4