The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
When families want to send a picture to admin or teachers like a missing item, a bite mark that may have been missed or a screenshot of a health assessment appointment that is coming up.
Customer wants to receive email notifications from Tuition Express when an ACH transaction is returned or fails to post, so that he has better visibility on what is going on with the payments he is receiving from parents.
Make line items added to invoices in Procare Online appear in the order in which they were added. For this customer (BAM 56423058), the order of the line items matters, but after they create the recurring plan, the preview shows the next invoice w...
Have Payment Allocations Stay Allocated to the Original Fee Regardless if a Credit or a Refund Is Given Afterwards
SCW customers continue to have issues reconciling and accurately seeing where payments were allocated to when running Settlement/Allocation reports or any other Allocation reports. The issue happens when a payment is made on a fee, but then either...
The Introducing Myprocare letter (MP01) is outdated. The branding displays the old Tucker, and the verbiage for the buttons parents are to press is incorrect. Additionally, there is no mention of viewing financial reports on MyProcare.com.
Billing for subsidize payments with parent cost share
Our center is very unique as are parents pay a weekly tuition according to their income. All families are charged the full weekly tuition by their child's age group. Families who qualify to pay less than full tuition pay a cost share. The differen...
Requesting a custom report that would enable them to pull headcount per child on a yearly basis. Currently use Monthly Attendance-Actual report, adding columns to this report for student IDs would help their reporting. Need to add an ID field to a...
No family connection materials are available in Spanish. We're able to insert manual translations for many things, but some have no room, and others have no options. In a profession aiming to reduce barriers, this is a significant barrier that tak...
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