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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Preemptively increase server capacity for Registration Season

The current process for customers expecting a high volume of registrations involves notifying their Account Manager, who in turn informs Development that additional server capacity will be needed. Customers typically know to request this either be...
Beth Carlin 11 months ago in SCW 0

Pay ACH on MyProcare

Customer would like parents to be able to pay ACH on MyProcare.
Beth Carlin over 2 years ago in Procare Desktop 2 Will Not Implement

link the child information user field with the accounts user field when entering in the information

It would be very helpful when entering the child information on the user field with the accounts user field for the same tag line item. For example, we have a field for parent occupation in both the child and account area. Entering in one area and...
Guest 6 months ago in Desktop User Suggestions 0

Desktop / Engage Single Sign-On (SSO)

Customer is looking to use SSO for Desktop and Engagement Functionality.
Beth Carlin 6 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

Custom Tracking Item Report

Customer wants a Standard Report that they can print out for licensing needs that will display all of the tracking items and information that they track. Customer has licensing requirements for all of the information that is captured on their enro...
Jesse Hartman 11 months ago in Procare Desktop / Internal Facing 1 Future consideration

Increase field length of Child Name in the Customer Statements

In the Standard Customer Statement, the length of the field in the header for the Child Name is too short. The name is being truncated by the placement of the Primary Classroom next to it. We have a parent who says this will compromise submission ...
Guest 6 months ago in Desktop User Suggestions 0

Agency credit card payments in Procare Desktop

BAM 42725640 has a substantial portion of their business come through as agency payments from government agencies like Space Force. Those agencies want to pay via credit card, but there's not currently a way to do that in Procare Desktop + Tuition...
Benjamin Matson 11 months ago in TE Transactions / Increase Revenue 0

Customized Recurring Payment Authorization email/text/form

Customer is asking if it is possible to customize their Recurring Payments Authorization email/text/form to include their organization name instead of the school name in Desktop that the Recurring Payment Authorization functionality references. Th...
Jesse Hartman 11 months ago in Procare Desktop / Internal Facing 0 Will Not Implement

Labels from corp lessons need to transfer to child sites

Currently when lesson plans are entered at the corporate level, the labels that are applied are not transferred to the child sites. This was requested by The Nest School https://procaresoftware.lightning.force.com/lightning/r/Account/0011I00001Qgz...
Chasity Dorsey over 3 years ago in Online Ideas Workspace 0 Already exists

Allow upload of lesson plans

I have had many clients lament that there is no way to upload their lesson plans that were already completed but now they have to manually enter them in. I have even had a case where the client cancelled Parent Engagement because she said the task...
Guest over 4 years ago in Online Ideas Workspace 1