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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Add Reports to Online to Match the Reporting Capabilities of Desktop

This is one of the biggest barriers to customers switching from Desktop to Online. They start to switch and then identify a report they need in Desktop that isn't available in Online (even with significant workarounds), so they switch back to Desk...
Kelly Kohlhagen 4 months ago in Online Ideas Workspace / OL - Reports 0

Allow centers to deny entry for families with past-due balances

Centers would like to be alerted and be able to deny entry to families that have overdue balances like they can in Desktop (https://www.procaresupport.com/procare-desktop/docs/en/deny-entry-block-check-in-prevent-check-in)
Courtney Iversen 4 months ago in Online Ideas Workspace / OL - Sign In & Attendance 0

Delta Sync enhancement

Please enable all relationships to sync over from the Procare Desktop to the Procare Online when running a Delta Sync. Currently, customers have to call in to get these relationships to sync as they usually require a full sync to sync over
Gregory Wilson 5 months ago in Online Ideas Workspace / OL - Student Data 0

adjust the default year when running tax statements

Currently, when a parent is generating a tax statement, the default year is 2018. The parent needs to select the year and scroll down to the most current year. It would be better if the most recent year was the default and the list could display t...
Debbie Scarlett Foster 3 months ago in Online Ideas Workspace / OL - Billing & Accounting 1

Saved Payment Methods Report

Both Desktop and Online customers request a report that lists the families and their saved payment methods for Processing.
Guest 8 months ago in Tuition Express / Increase TE Adoption 0

Profile Field Mapping - Custom Students and Family Report

The new mapping of Lead Profile Fields to Active Student Profile Fields does not push the new profile field to the Custom Students and Family Report so customers cannot pull reports on that profile field for their students.
Kelly Kohlhagen 29 days ago in Online Ideas Workspace / OL - Reports 0

Allow Specific Days to be selected for Invoices and Recurring Plans

Centers need to be able to select specific dates for generation and due dates for invoices and recurring plans. Currently, the 1st-10th can be selected, then the 15th, then the 10th to the last - the last day of the month.
Zachary Keith 5 months ago in Online Ideas Workspace / OL - Billing & Accounting 2

MyProcare - ability for corp accts to turn on/off payments for individual centers

Montessori Kids Universe has all locations on one IKN, but found out that turning on/off payments for MyProcare is all or nothing. Some of their schools want it and some don't, but they're not able to do this because of the settings. It would also...
Shelby Hansen 8 months ago in Procare Desktop / External 0 In Review

Revert Custom Field Listing

Client has chatted in regards to the order of their custom fields has changed, and would like to change it back. Up until yesterday, custom fields would show as Oldest to Newest, the newest being the last to be listed. This morning, they are now s...
Lauryn Swaney 5 months ago in Online Ideas Workspace / OL - School Settings 0

Under Data Viewer, Payroll Deduction Report can we please have Filter for Hidden or visible accounts added?

When I run this report I only need to add the accounts where they are visible which means they are active.
Guest 17 days ago in Desktop User Suggestions 0