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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Change 4006 Error message within MyProcare to be more descriptive

The 4006 error message as presented on MyProcare.com is a very confusing error message as it advises to call into Tuition Express support but this is a step that actually must be completed by the center, not the parents who see the error message l...
Nick Sarbaum over 2 years ago in Procare Desktop / Internal Facing 5 Will Not Implement

Self Serve TE email changes

I believe it would be very helpful to explore creating a way for centers to self serve on email changes for TE, this may be impossible for now with current BAM limitations but I would like this to be kept in mind as we upgrade internal systems as ...
Nick Sarbaum almost 2 years ago in TE Transactions / Reduce Resources to support TE 0 Future consideration

Create a way to either let families be enrolled in more than one program.

Currently we have 3 registrations happening. (current after school, summer camp and next years after school). The current system only lets me import for one program at a time. So we have to stop using the system (parent check-in and classroom rost...
Guest 6 months ago in Desktop User Suggestions 0

Sync Employee Data between Desktop, Online, and App

It would be nice if the employee data could be synced across all 3 platforms the way that the children's data is synced across all 3 platforms. It is currently difficult for staff to see their timecard history because it's not available on the app...
Guest 6 months ago in Desktop User Suggestions 0

Same day Autopay

I spoke with a Primrose owner who was confused when Auto pay did not run for the majority of parents. The school added a supply fee to ledgers on 8/15/2024 with a due date for the payments of 8/15/2024. The time stamp on the charges was for 5:30p...
Lexi Hueseman 12 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Leverage the Billing Address Field from the TE HPP Instead of using the PArent input address field

The TE Hosted Payments Page has address fields that can be exposed for ACH set-up. Instead is using the parent-filled address, the customer should enter in their own billing address via the HPP. The HPP includes controls to ensure that accepted ch...
Stephen Anastasi 6 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Batch exposure settings (charge/credit descriptions)

Customer would like to improve their process for adding new locations to their IKN through acquisition. Currently this involves managing exposure settings for charge and credit descriptions one at a time. Ideally they would like to have a way to m...
Jesse Hartman 6 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

State of CA - LIC form 9040

State of CA requires the facility roster to match their form LIC 9040. Right now it does not, it is missing Physician's name and phone number columns along with "date left". EVERYONE in the State of CA would benefit from this as they are requestin...
Guest 6 months ago in Desktop User Suggestions 0

Custom Report Generator

In the standard reports section, have an option to create customized one-time reports. So, for example, I could create a report with a list of currently enrolled children (similar to the sign in/ sign out sheet) but I could customize the table hea...
Guest 6 months ago in Desktop User Suggestions 0

Allow a bulk option to delete old transactions from prior years: IE GL entries, Checks, Deposits instead of having to individually remove them

It will be too time consuming to find all the old entries and remove them back 10 years!!!
Guest 6 months ago in Desktop User Suggestions 0