Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Co-Branding / White Labeling for the app

Customer indicated that they are interested in co-branding on the app with Procare.
Jesse Hartman 6 months ago in Online Ideas Workspace / Other 0

Notification for declined payments

Currently, if a payment processed through Tuition Express is declined, the only way to find out is by opening the tuition express tab. If tuition express is not re-opened, the center gets no notification of declined payments. This has been an issu...
Guest 6 months ago in Desktop User Suggestions 0

Reports/statements parents can access themselves through Myprocare.com portal

We currently use the desktop version of procare for our center locations. Families are able to access their accounts through myprocare.com. When using this portal they are able to access to account reports "Customer Statement" and "Customer Charge...
Guest 6 months ago in Desktop User Suggestions 0

Capture a photo of the person dropping off or picking up

Most mobile devices have a face forward camera. Have you you considered capturing a photo at SISO of the person entering the Pin # etc? as another way to verify? I would assume you would set like a 72 hold on the photo and then purge but if a chil...
Guest over 3 years ago in Online Ideas Workspace 0

Physician Information Added to Reports

A report that has the child's physician would be great as this is a requirement my the state in certain states.
Courtney Masters over 3 years ago in Online Ideas Workspace 1

Add option to filter by kids who haven't been born yet (using, for example, (-2) age).

It would be good to add the option to include unborn children on My Procare - Review and Report - New Families Tab to have visibility over all age groups while filtering.
Guest 6 months ago in Desktop User Suggestions 0

Allow to change/add birthday on My Procare - Review and Report - New Families Tab

When I did a filtering by age on My ProCare - My Procare - Review and Report - New Families Tab, I noticed that one child is not included there as his birthday wasn't mentioned on the main Tab. However, it is in his profile, so it looks like a bug...
Guest 6 months ago in Desktop User Suggestions 0

Add specific days to approved pick up persons

We often have students picked up by other relatives or family friends on specific days. It would be very helpful to be able to add a note or add specific days, so that the staff could easily see if the person is allowed to pick up on that day.
Guest 6 months ago in Desktop User Suggestions 0

Parent signatures on incident reports

It would be best practice if there was a way to require a parent signature on a incident report when it is documented into the child's feed on the app. And even more beneficial if a message pops up for the signature at pick up when the parent goes...
Guest 6 months ago in Desktop User Suggestions 0

Option to clear TE profiles

Customer would like an option inside of Desktop that would allow them to clear all Tuition Express profiles for all families at once. At the end of each year they want to easily clear profiles and collect newly completed authorization forms from t...
Jesse Hartman about 1 year ago in Procare Desktop / Enterprise Support 0 Will Not Implement