Problem: I spoke with Melisa at Primrose School of Apple Valley. She demonstrated under 'Staff Management' > 'Timecard' > 'Monthly' when using 'Biweekly' filter, it defaults to a start date of 'almost a month ago' (e.g. on 10/21, defaults to...
Clients are thinking that "added fields" to the Leads Registration is going to carry over to the active student profile based on the current wording that the "data will be saved to the profile." The current wording seems misleading. It will be wit...
A customer let us know that Maryland updated their standards in January of 2024. We do not have updated standards for Maryland available in QB. https://earlychildhood.marylandpublicschools.org/maryland-early-learning-standards
Currently, the only way to send a text message through Procare Online is to check a box to "Send as Emergency SMS" while in the message composition window, and the opportunity to check the box can be missed. A user I spoke with suggests it would b...
ability for families to deactivate their own account and not require them to contact their center to get deactivated
Create the ability for families to deactivate their own accounts without requiring them to contact their center to do so. Ideally, if the family has a $0 balance, they should be able to deactivate their account without the need to contact the cent...
Staff Scheduling - Copy Week feature - Ability to select and deselect staff members
Client would like to be able to use the "copy week" feature within Staff Scheduling with more specificity to individual staff members. If there was a way to select/ deselect with staff members the copied week applied to, it would save so much time...
Client would like to be able to create "shift names" and then be able to find those again as presets or templates. If Procare does not recall the shift names, then when other admin enter shifts and do not use the same naming conventions, things co...
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