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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Outstanding Payment and manually posting late payment fees

Previously we have been able to checkbox a family then click on the next family to look at their ledger, then use the back button to go back to our outstanding report and the previous families remain checked. This in not the case now. We have to w...
Guest about 5 years ago in SCW 0 Will not implement

It would be helpful to have the ability to require more than 2 contacts on the registration form.

We require that families provide 3 emergency contacts. Currently, we can only require two through the registration form and have to ask families to manually add the third through the portal. It is difficult to track whether or not they have done so.
Guest about 5 years ago in SCW 0 Will not implement

Email ability between Admin, Site Staff & Parents going in and out

Better communication giving parents the ability to email site staff and vice a versa, as well as site staff and admins being able to email through DCW.
Guest about 5 years ago in SCW 0 Will not implement

I am looking for a report to determine staffing based on actual child attendance and child/staff ratio. The excel sheet that I have attached is close to what I need but doesn't account for the ratios. I am looking to only staff for what I need based on the ages of the children at a specific time. For example, if I have 10 children at 6:00am if they were all preschoolers I would only need 1 staff member. However, if they were all infants I would need 3 staff members. I need a report that shows the best(least number of staff needed at any given time based on the ages of the children. For this report I do not care what time staff are clocking in and out now. I am trying to determine when they should be. I spoke to Karen and Mary about this today if you need further clarification. I am willing to pay for this report if it can be created.

We need to determine if staffing is correct at our centers. If we are overstaffed it is costing our business money. If we are understaffed it violates DHE regulations.
Guest about 5 years ago in SCW 1 Will not implement

PDF code updates

A client is requesting gender unassigned codes for the PDF has well as boxes to be checked for different households in addition to mother and father such as Father/Father Mother/Mother Mother/Father (Separate households)
Guest about 5 years ago in SCW 0 Will not implement

Overhaul of 3rd Party

Applying 3rd party payments takes too much time.
Guest about 5 years ago in SCW 0 Will not implement

Child Attendance - Actual Agency - PDF - blank spaces (absences) show with numbers

At a glance would be able to look at this report and know how many absences the child has for the time period selected. See screenshot attached.
Guest about 5 years ago in SCW 0 Will not implement

Credit Card Report-Excel - Make Payment Corrections and Returns categories flow automatically to Tab 1 like all the other categories

Currently, it isn't possible to differentiate between credit card and ACH corrections and returns and apply credit card corrections/returns to Tab 1 (credit cards only). You have to manually adjust Tab 1 to reflect the credit card corrections and ...
Guest over 5 years ago in SCW 0 Will not implement

Separate out start page text for portal and new registration in Setup>System Config>Registration

Separate out start page text for portal and new registration in Setup>System Config>Registration. This field is for both Portal and New Registrations. If we want the same message for both, should we create a field for "both" or just have th...
Kristina Gass over 5 years ago in SCW 0 Will not implement

Change The Check In/Out PIN report so it pulls by child center instead of family center

Currently there is no way to pull all child contact pins by PRA. The Child/Family - PIN excel report pulls parent pins for children by PRA but does not include contact pins.The Check In/Out PIN reports pull by family center. If clients have famili...
Kristina Gass over 5 years ago in SCW 0 Will not implement